Product Specialist
Actalent
Job Title: Product Specialist
Job Description
Support customers and sales channels with product advice, selection, application, and set-up
Liaison for engineering support on smaller customer projects and technical inquiries
Support new products during the development phase
Build and maintain relationships with internal and external customers
Establish and cultivate a working knowledge of products and their applications
Prepare and present quotes, provide technical support post-sale, and maintain strong business relationships will be key to your success
Advise customer, distributors, and sales agents on product selection and application
Serve as a technical resource post-sale and assist with product investigations
Maintain relationships with established customers and support new business development
Train sales agents and distributors on product applications
Collaborate with cross-functional teams to assess business opportunities and develop product growth strategies
Additional Skills & Qualifications
Bachelor’s degree or two-year degree and related experience, or equivalent experience
Proficient in MS Office (Excel, Teams, Word)
Proficient in using business systems to achieve results and improve processes
Strong customer-facing skills and the ability to resolve conflicts effectively
Excellent organizational and communication skills
Ability to work independently and know when to refer issues to others
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.