end user support analyst iv

end user support analyst iv.

arlington heights , illinois

posted 1 day ago

job details

summary

$29 – $32 per hour

contract

bachelor degree

category computer and mathematical occupations

reference1065671

job details

job summary:

Under minimal supervision provides mainframe system information (level 2) technical support and operation to the end user community.

location: Arlington Heights, Illinois

job type: Contract

salary: $29 – 32 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

Troubleshoots and resolves hardware, software and user problems as they arise.

Manages incidents (tickets) from beginning to end.

Participates in the resolution of chronic problems and/or other technical projects as assigned

qualifications:

Experience level: Experienced

Minimum 5 years of experience

Education: Bachelors

skills:

Desktop Support

technical support

customer serviceEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidates education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.