Medicaid Program Monitor

Louisiana Department of State Civil Service

Medicaid Program Monitor

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Medicaid Program Monitor

Salary

$4,177.00 – $8,194.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

MVA/SP/200013

Department

LDH-Medical Vendor Administration

Opening Date

09/16/2024

Closing Date

10/1/2024 11:59 PM Central

Description

Benefits

Questions

Supplemental Information

The Louisiana Department of Health is dedicated to fulfilling its mission through direct provision of quality services, the development and stimulation of services of others, and the utilization of available resources in the most effective manner.

LDH serves as a model employer for individuals with disabilities.

This position is located within the Louisiana Department of Health / Medical Vendor Administration / Program Integrity / East Baton Rouge Parish

Announcement Number: MVA/SP/200013

Cost Center: 3052010700

Position Number: 50550789

This vacancy is being announced as a Classified position and may be filled as a Job appointment, Probationary appointment, Promotional appointment or Detail to Special Duty.

(Job appointments are temporary appointments that may last up to 48 months)

AN IDEAL CANIDATE SHOULD POSESS THE FOLLLOWING COMPETENCIES:

Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.

Demonstrating Accountability:The ability to accept ownership for your actions, behaviors, performance, and decisions.

Demonstrating Initiative:The ability to assess information and take action independently to help the organization achieve its goals.

Demonstrating Self-Awareness:The ability to manage your personality, behavior, skills, and emotions.

Displaying Professionalism : The ability to recognize how your actions impact the perceptions of both you and your organization.

Driving Results:The ability to identify important goals and work to achieve them.

Following Policies and Procedures:The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Managing Time:The ability to control your time to increase effectiveness, efficiency, or productivity.

Thinking Critically:The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

Using Data:The ability to use relevant and valid data to inform a recommendation for action.

NOTE REGARDING THE ADVERTISED PAY:

The actual starting salary depends on the education and experience of the selected applicant.

Please click on the below links to learn more about each job level:

State Civil Service Job Information Finder (https://apps01.civilservice.louisiana.gov/onestopjobinfo/JobView2.aspx)

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy contact:

Shambrielle Pooler

Shambrielle.Pooler@la.gov

LDH/HUMAN RESOURCES

BATON ROUGE, LA 70821

This organization participates in E-Verify, and for more information on E-Verify, please contact DHS at 1-888-464-4218.

Minimum Qualifications

MINIMUM QUALIFICATIONS:

A baccalaureate degree plus three years of professional level experience in administrative services, economics, public health, public relations, statistical analysis, social services, or health services.

SUBSTITUTIONS:

Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.

Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:

A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience tosubstitute for the baccalaureate degree.

Graduate training with eighteen semester hours in one or any combination of the following fields will substitute for a maximum of one year of the required experience on the basis of thirty semester hours for one year of experience: public health; counseling; social work; psychology; rehabilitation services; economics; statistics; experimental/applied statistics; business, public, or health administration.

A masters degree in the above fields will substitute for one year of the required experience.

A Juris Doctorate will substitute for one year of the required experience.

Graduate training with less than a Ph.D. will substitute for a maximum of one year of experience.

A Ph.D. in the above fields will substitute for two years of the required experience.

Advanced degrees will substitute for a maximum of two years of the required experience.

NOTE:

Any college hours or degree must be from an accredited college or university.

Job Concepts

Function of Work:

To perform advanced research, analyses, and/or policy management activities for Medicaid programs.

Level of Work:

Advanced.

Supervision Received:

Broad from a Medicaid Program Supervisor or above.

Supervision Exercised:

None.

Location of Work:

Department of Health and Hospitals, Medical Vendor Administration.

Job Distinctions:

Differs from Medicaid Program Specialist 2 by the presence of advanced research, analysis and policy management responsibility.

Differs from Medicaid Program Supervisor by the absence of supervisory responsibility.

Examples of Work

Receives, reviews and completes beneficiary fraud, waste, and abuse investigations related to Medicaid/LaCHIP eligibility determinations.

Conducts audits of eligibility enrollment applications; prepares reports on results of each audit. A thorough review of financial and non-financial eligibility factors as applicable to state and federal rules and regulations will be completed per enrollee.

Contact with the enrollee will be made and all calls recorded.

Searches all available data systems for financial and non-financial data confirmation. A comprehensive case review will be conducted and findings properly documented, provide applicable policy used in the determination, and to detail corrective action(s) as necessary.

Ensures all beneficiaries are provided with a written notification of any corrective actions affecting the original Medicaid/LaCHIP eligibility determination explaining the reason(s) for the corrective action and citing the applicable Medicaid /LaCHIP policy reference.

Responsible for proper documentation of activity as it relates to the review in the Beneficiarys Case Record.

Responsible for ensuring all timelines are adhered to and continues to be responsible for the corrective action(s) until completed.

Maintain the Medicaid Beneficiary Fraud Unit general email account, track and respond to all

inquiries received or assigned timely.

Triage all inquiries and complaints received to determine if the complaint is beneficiary related, its risk factor and assign or refer to the proper department for review.

Assist with assigning and maintaining record of beneficiary fraud, waste and abuse referrals for investigation, maintain findings and results on each fraud referral received within the centralized tracking system.

Maintain and assists with up-to-date reporting statistics and data for unit reports.

Responsible for tracking and notifying management of any trends that are a direct cause of or contributing factor to errors that come to light during the review process or while tracking all cases received for review.

Refer applicable cases to the Office of Attorney General, or any other legal body as deemed

appropriate.

Prepare a written summary report with all relevant background facts and supporting

evidence on the case and any legal authorities.

Provide any assistance needed to the legal authority and may be called upon as a witness to a case once it proceeds to trial, even after, if the incumbent vacates this position.

Complete special projects as directed by management that assure accurate and timely processing of initial and/or continued eligibility requests.

Maintain work assignment and gather results of review to provide statistical and data for unit reports.

Assist and/or complete reviews as needed with agency responses to requests/complaints from providers and/or enrollees, auditors or any other agency by providing information, policy clarification, and/or directing inquirers to appropriate resources.

Cross train to provide back up to the Medicaid Beneficiary Fraud Unit and all other units within Program Integrity. Also, provide peer shadowing training when requested.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

New Years Day

Martin Luther King, Jr. Day,

Mardi Gras,

Good Friday,

Memorial Day,

Independence Day,

Labor Day,

Veterans Day,

Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/YourRetirementSystem.mp4) to give you more detailed information about their system

Teachers Retirement System of Louisiana (www.trsl.org),

Louisiana School Employees Retirement System (www.lsers.net), among others

01

DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions.

1= I have no experience and/or am uncomfortable demonstrating accountability

2= I have limited experience or require assistance to demonstrate accountability

3= I can demonstrate accountability

4= I can demonstrate accountability and help others improve their ability to demonstrate accountability

02

DA: Explain your rating by providing specific and relevant examples in the box below.

03

DR: Rate your ability to drive results based on our definition: The ability to identify important goals and work to achieve them.

1= I have no experience and/or am uncomfortable driving results

2= I have limited experience or require assistance to drive results

3= I can drive results

4= I can drive results and help others improve their ability to drive results

04

DR: Explain your rating by providing specific and relevant examples in the box below.

05

FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

1= I have no experience and/or am uncomfortable following policies and procedures

2= I have limited experience or require assistance to follow policies and procedures

3= I can follow policies and procedures

4= I can follow policies and procedures and help others improve their ability to follow policies and procedures

06

FPP: Explain your rating by providing specific and relevant examples in the box below.

07

MT: Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity.

1= I have no experience and/or am uncomfortable managing time.

2= I have limited experience or require assistance to manage time

3= I can manage time

4= I can manage time and help others improve their ability to manage time

08

MT: Explain your rating by providing specific and relevant examples in the box below.

09

TCr: Rate your ability to think critically based on our definition: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

1= I have no experience and/or am uncomfortable thinking critically

2= I have limited experience or require assistance to think critically

3= I can think critically

4= I can think critically and help others improve their ability to think critically

10

TCr: Explain your rating by providing specific and relevant examples in the box below.

Required Question

Agency

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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