Client Services Coordinator

BAYADA Home Health Care has an immediate opening for a Client Services Coordinator in our Marlborough, MA Visits Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Coordinator could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Why choose BAYADA?

BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.

https://www.newsweek.com/rankings/americas-greatest-workplaces-diversity-2024/bayada

NewsweeksBest Place to Work for Diversity 2023

Newsweek Best Place to Work for Women 2023

Newsweek Best Place to Work (overall) 2024

Newsweek Best Place to Work for Women and Families 2023

Glassdoor Best Places to Work 2018 and 2019

Forbes Best Places to Work for Women 2020

Paid Weekly

Mon-Fri work hours

AMAZING culture

Strong employee values and recognition

Small team at a local office

Growth opportunities

BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

To learn more about BAYADA Benefits, click here (https://www.bayada.com/benefits/)

The Client Services Coordinator will:

Provide superior customer service and quality home care

Focus on managing coordination of client services and emergent scheduling issues

Manage your Client Services Coordinator caseload while proactively growing it

Build lasting relationships with clients, referral sources, payors and community organizations

Develop strong, communicative relationships with the team

Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)

Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Coordinator:

Bachelor degree is preferred

Prior knowledge of/experience with Medicare and OASIS a plus

Prior medical office or home care experience preferred

Prior supervisory experience a plus

Demonstrated record of successfully taking on increased responsibility (goal achievement)

Ambition to grow and advance beyond current position

Strong computer skills required (electronic medical record)

Excellent communication and interpersonal skills

#LIRX

#JoinBAYADA-RX

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.