Logistics Operations Coordinator

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We are immediately hiring an Operations Coordinator in Norwood, MA for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

Pay Type: Weekly

Hourly Pay: $21.00 per hour

Schedule: Monday through Friday from 8:00 a.m. to 5:00 p.m. Must be open to flex hours as needed to support operational needs.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

Medical, Dental, Vision Benefits start at 30 Days

401 (K) Savings Plan with a company match

Discounted employee stock purchase options

Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

All major holidays paid and Paid time off within your first year

Up to 12 weeks paid maternity leave

SUMMARY

The Operations Coordinator oversees all client and driver activities, manages communication and instructions, and ensures that all necessary documents for equipment pick-up and delivery are in order.

ESSENTIAL FUNCTIONS

Schedule with customers regarding their delivery and pickups of their equipment.

Communicate with drivers regarding freight details, delivery or pickup times, special handling requests, important notices and announcements, and other relevant information.

Monitor driver location and performance on routes.

Promptly notify customers of potential delays and issues in advance.

Prepare dispatch documents, as well as generating freight bills and invoices.

Address minor delivery and pick-up issues raised by drivers, customers, and brokers.

Document work performed; maintainaccurate, organized, and detailed records regarding dispatched calls, driver routes, route changes,

Schedule and dispatch drivers and vehicles to appropriate locations according to predetermined zones, customer requests or immediate needs as well as accommodating route changes as needed.

Relay information via phone, email or text message.

Speak with supervisors or customers to resolve problems, requests for services or equipment.

Organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed.

Assist training new driverson processes

Ensure that daily driver paperwork is accurate and inputted correctly.

Investigate customer complaints with regard to transportation-associated issues.

Complete additional tasks as requested by management.

ADDITIONAL RESPONSIBILITIES

Performs other duties as assigned.

EDUCATION

Bachelors degree preferred.

EXPERIENCE

One (1) year or more experience 1-2 years related experience

SKILLS

. Operations background (Logistics and/or Transportation)

. Meets corporate competency model requirements

. Organization skills

. Ability to understand and follow work procedures

. Communication skills (verbal and written)

. Ability to build professional relationships

. Practical Learning skills

KNOWLEDGE

Proficient in Microsoft Office tools; level.

Travel: None

DOT Regulated: No

Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics