Desktop Support Specialist

Job Description

An employer in Alpharetta, GA is looking for a Desktop Support Analyst. This person will be responsible for supporting 100-150 end users and be responsible for setting up and imaging employees new laptops and desktops, backing up data, and moving machines from one domain to the next. Candidate will also be helping upgrade memory and SSD drives along with replacing out dated hardware. This person needs to be comfortable interfacing with users both in person and remotely. Candidate needs to have excellent verbal and written communication, as well as a great customer service attitude.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Globals Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

4 years experience in a desktop support role

Experience with active directory

Migration experience (ideally Win 7 to Win 10)

Experience re-imagining PCs

PC build out/hardware experience

Enterprise level experience

Excellent written and verbal communication Previous Liquids or Gas Industry experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.