Clinic Operations Manager Pewaukee

JOB REQUIREMENTS: ProHealth Medical Group is seeking a dynamic and
experienced Clinic Operations Manager to lead the day-to-day operations
of our Pewaukee clinic. This role is crucial in ensuring that patient
care is prioritized and that our staff are empowered to deliver
exceptional service. As a key leader, the Manager will drive operational
excellence, foster innovation, and inspire staff to continually improve
and meet the needs of both patients and employees. Key Responsibilities:
Operational Leadership: Evaluate processes, services, and team
performance within the clinic. Identify opportunities for improvement
and take action by leveraging data and research to implement necessary
changes. Change Management: Guide staff through organizational changes
with clear communication and effective change management strategies.
Innovation & Efficiency: Use financial, departmental, and external
resources to create efficiencies and drive innovation in clinic
operations. Patient Relations: Address and resolve patient complaints in
a timely and effective manner. Staff Development & Relationship
Building: Build strong, effective relationships with team members,
providing real-time feedback and supporting their professional growth.
Engage in meaningful conversations to build common ground and uphold
ProHealth Cares values. HR Leadership: Lead hiring, orientation,
training, mentoring, and coaching for direct reports. Ensure compliance
with HR policies and model the ProHealth Care Behavior Expectations.
Performance Management: Develop and track performance metrics that align
with PHMG strategies. Monitor clinic performance daily, weekly, and
monthly, adjusting plans as necessary to meet financial and operational
goals. Revenue & Expense Management: Oversee clinic revenue, expenses,
staff and provider engagement, clinical quality, safety, and patient
satisfaction. Make necessary adjustments to stay on target. Data
Analysis: Provide regular performance analysis through scorecards and
other metrics to physicians and staff to drive continuous improvement.
Regulatory Compliance: Ensure clinic operations comply with all Federal
and State regulatory requirements. What You Will Need: High school
diploma or equivalent; Bachelors Degree preferred Minimum of 2 years of
healthcare leadership experience Demonstrated ability to lead teams and
manage clinic operations About Us: ProHealth Care is an equal
opportunity employer and is committed to an inclusive work environment
and values the perspectives of our people. We maintain a drug-free
workplace and perform pre-employment substance abuse testing. All
qualified applicants will receive consideration for employment without
regard to race, religion, color, national origin, sex, gender identity,
sexual orientation, age, status as a protected veteran, among other
things, or status as a qualified individual with disability.
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/728AB9577FCE48E9