Patient Services Specialist

JOB REQUIREMENTS: Love medicine is who we are, its what we do, its
why people want to work here. If youre looking for a job to love,
apply today. Schedule Weekly Hours:40 Gundersen Health System is seeking
aPatient Services Specialist to join our growing and thriving
organization. This is your opportunity to provide both customer service
and effective engagement to patients while doing the work you love in
the beautiful coulee region of Onalaska, WI. Whats Available: 1.0 FTE
(40 hours/week) Shift: Monday-Friday, between the hours of
6:30AM-6:00PM, Occasional Saturday (6:45AM-12:00PM) Shift differentials:
Weekends: $1.50, PMs: $1.00 On-site, Onalaska Clinic What you will
do: Provide LOVE MEDICINE to our patients through providing the best
first/last impressions with top level customer service. Partner with a
team of providers, medical professionals and managers who are here to
support your success and that of our patients in their health journeys.
What you will get: Starting pay of $17.24/hour more for experience!
Shift, weekend, and holiday differentials Support to grow in your career
with access to our Career Development Center and Tuition Investment
Program Top-rated retirement plan and healthcare benefits Departmental
leadership that supports you as you do your best work. Work/Life balance
to love what you do and where you live. What you need: High School
Diploma or equivalency Successful completion of defined core competency
testing. (during training) 6 months experience in an office setting
requiring customer service responsibilities Gundersen Health System is
healthcare for neighbors, by neighbors. While we call La Crosse home,
our system has 7 hospitals and 65 clinics in neighboring communities.
Inside our walls and our neighborhoods, we deliver world-class medical
care combined with the right amount of love. We call it Love Medicine
and its who we are. Explore why La Crosse is a great place to live and
work!Job Description: The Patient Services Specialist provides superior
face-to-face customer service in greeting and assisting patients,
family, visitors and internal customers. They perform an important role
in facilitating the patient experience by promoting a patient and family
centered atmosphere throughout the check in/out process. Major
Responsibilities: 1. Represents Gundersen Health Systems high
standards for customer service face-to-face communication through
courteous, patient and respectful conduct and conversation, while
meeting the needs of all customers encountered. 2. Promotes and
maintains a warm and inviting environment for the patient/family by
focusing attention to their needs and in greeting, offering wayfinding
and promptly notifying staff of patient arrival. 3. Responsible for
notifying the Patient Services Supervisor of issues/concerns affecting
patient flow. 4. The… For full info follow application link.
EEO/AA/Veterans/Disabilities APPLICATION INSTRUCTIONS: Apply
Online: ipc.us/t/DBB29DE32097427C