Commercial Service Account Manager – Minneapolis, MN

Country:

United States of America

Location:

CAM27: St. Paul, MN 953 Westgate Drive, St. Paul, MN, 55114 USA

Commercial HVAC Service Account Manager

Ideal candidate located in Minneapolis, MN

Carrier is a leading provider of HVAC and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, occupant comfort, and service reliability across several platforms!

As the Commercial Service Account Manager you will be responsible for pursuing opportunities for projects and service agreements to help keep our customers operating efficiently, while pursuing larger opportunities that help our customers modernize their HVAC systems and improve operating efficiency.

This role is a great fit for you excel at building and maintaining strong relationships, with an outstanding customer service attitude and the ability to collaborate with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.

Job Responsibilities:

Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs, modernizations, and system replacement)

Create and maintain Sales Territory and Account plans

Present at industry events to develop new and existing customer relationships and opportunities

Promote Carrier value propositions linking customer objectives to Carrier solutions

Utilize CRM to manage customer interactions, activities, and opportunity pipeline

Desired Capabilities:

Able to learn Carrier products/solutions and present them with credibility

Experienced in identifying and qualifying prospective Carrier customers

Able to maintain customer relationships and build share value for account growth

Able to develop and propose technical repair opportunities

Able to identify and articulate the value of Carrier offerings and how they map to customer needs

Able to understand Customer purchasing processes and adapt selling style to match

Possessing highly effective presentation and communication skills

Able to manage multiple demands on your time and and prioritize for best outcomes

Having a bias toward customer service and fast response to customer requests

Able to consistently achieve sales performance metrics and annual sales targets

Able to negotiate service agreement renewals effectively

Required Qualifications

2 Years of HVAC sales or industrial sales experience

High School Diploma/ GED

Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs / platforms

Ability to pass a MVR background check

Ability to travel locally within assigned territory

Preferred Qualifications:

Extremely comfortable operating in a technical environment utilizing Microsoft based computer software.

Ideal candidate will be located in Minneapolis, MN

Demonstrated experience in the HVAC industry

Bachelor’s degree preferred

Demonstrated written, verbal and presentation skills to develop effective proposals and customer-facing correspondence

Ability to develop and maintain relationships with internal and external customers and peers

Ability to sell directly to end user prospects and customers

Demonstrated experience in selling service agreements

Ability to introduce others to cross sell and upsell to expand existing customer / contact base

Ability to work in a highly team-oriented and dynamic environment

#LI-Hybrid

RSRCAR

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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