Systems Administrator

The Systems Administrator is a key support member of the IT team of Xoran Technologies; a medical device manufacturing company located in Ann Arbor, MI. The primary responsibility of this position is to troubleshoot, improve, secure, and maintain the Companys network/computer systems and provide efficient and effective technical support service. This position reports to the Director of IT and is an exempt, full-time position located in our Ann Arbor, MI office.

#### Responsibilities

– Analyze and bring resolution to issues within the networking and server infrastructure.
– Consult on requirements of new client/server applications.
– Develop system scripts using PowerShell and other scripting tools.
– Develop, test, and keep current/new infrastructure technologies.
– Develop and continuously improve IT documentation.
– Responsible for the delivery and support of business systems, including the deployment of cloud-based computing services (Office 365, Salesforce, Plex, and other cloud services.)
– Configure and install new workstations, printers, and other peripherals.
– Maintain IT inventory of hardware, software, and licenses.
– Benchmark, analyze, report on and make recommendations for the improvement and growth of the organizations infrastructure and applications.
– Implementation and configuration of software, hardware, and applications.
– Server and Network administration (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support).
– Update, design, and implement access control for numerous systems and services.
– Research and recommend upgrades, patches, and new applications as well as equipment.
– Assist in building new PC images for medical devices.
– Validation and testing of IT and SW systems/applications.
– Assist in developing cybersecurity strategies and eliminating security risks and vulnerabilities.
– Comply with all applicable SOPs and maintain compliance with FDA, HIPAA, NIST, and ISO.
– Conduct and assist in IT security audits and assessments, including incident response, disaster recovery, and business continuity implementations.
– Proactively and continuously improve Xorans internal processes, products, and services.
– Maintain confidentiality regarding information being processed, stored, or accessed by the network.
– Other duties as assigned.

#### Qualifications

– Demonstrate personal accountability for meeting expectations, goals, and quality of work.
– Communicate clearly and in a timely manner and use constructive feedback to make improvements.
– Hands-on experience in setup, maintenance and troubleshooting of Microsoft infrastructure including servers, switches, firewall, and desktops.
– Experience in domain administration (Active Directory, DNS, DHCP, Hyper-V).
– Strong customer service skills and willingness to assist others.
– Must be able to effectively communicate at all levels within the organization with technical competency.
– Broad knowledge of information technology processing systems, concepts and methodologies; demonstrated aptitude for learning new technologies
– Demonstrated attention to detail.
– Analytical and problem-solving abilities.
– Ability to research and present ideas in user-friendly language, and to share knowledge with peers.
– Ability to multi-task and effectively prioritize tasks.
– Must operate with the highest level of integrity and can demonstrate discretion when dealing with confidential matters.
– Able to manage and work effectively with IT Vendors.

#### Experience

Bachelors degree in computer science/information technology, or related field.

Five yea