Sales Associate III

COACH INC

JOB REQUIREMENTS: Coach is a leading design house of modern luxury
accessories and lifestyle collections, with a long-standing reputation
built on quality craftsmanship. Defined by a free-spirited, all-American
attitude, the brand approaches design with a modern vision, reimagining
luxury for today with an authenticity and innovation that is uniquely
Coach. All over the world, the Coach name is synonymous with effortless
New York style. Coach is part of the Tapestry portfolio – a global house
of brands powered by optimism, innovation, and inclusivity. Sales
Associate Role Description- Factory The Sales Associate role defines the
customers experience at Coach. The Sales Associate creates energy and
excitement as it relates to the product and the brand and builds strong,
lasting relationships by providing service and selling skills that WOW
the customer. The Sales Associate delivers exceptional customer service
by treating each customer like a guest in their own home. Responsible
for: Service and Selling Using the 7 Service Commitments as the
foundation for creating the service environment Greeting and engaging
customers with a smile while creating energy and excitement Introducing
yourself to customer/crowd by name in a comfortable and friendly way
Selling to an audience by looking around and maintaining eye contact
with all individuals in the group Soliciting questions from groups of
customers Providing accurate price explanations Maintaining open body
language facing the largest part of the store Continuously learning
brand and product information Communicating features, benefits, price, &
commitment to quality Asking open/closed-ended lifestyle questions to
determine customers product needs Tailoring service and selling
approach to the individual needs of the customer Building the sale based
on customers needs Protecting the customer experience and ensuring
customer satisfaction Creating customer loyalty by staging future visits
Knowing store and individual productivity goals Closing the sale and
reinforcing the purchase decision Introducing e-mail campaign and
encouraging customers to share contact information Store Environment
Being aware of customer and store environment,… For full info follow
application link. Tapestry, Inc. is an equal opportunity and affirmative
action employer and we pride ourselves on hiring and developing the best
people. All employment decisions (including recruitment, hiring,
promotion, compensation, transfer, training, discipline and termination)
are based on the applicants or employees qualifications as they
relate to the requirements of the position under consideration. These
decisions are made without regard to age, sex, sexual orientation,
gender identity, genetic characteristics, race, color, creed, religion,
ethnicity, national origin, alienage, citizenship, disability, marital
status, military status, pregnancy, or any other legally-recognized
protected basis prohibited by applicable law. APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/CEF8D1CAAB9243AC

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