System Engineer II

Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our System Engineer II opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

We are seeking a System Engineer II for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications:

The System Engineer II assists with the design, implementation, monitoring, and supports the HCA System and storage infrastructure. The Systems Engineer is responsible for the set-up and repair of facility systems and storage infrastructure, including the monitoring and diagnosis of systems and storage performance, and resolution of systems-based incidents and requests reported to the service desk, especially complex incidents requiring research and diagnostics. The Systems Engineer II maintains the HCA systems and storage environments by adhering to and supporting HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of facility-based systems equipment. This position assists with facility-based project planning, strategic planning, 24×7 on-call support with other members of IT staff, and may be required to supplement facility-based, on-site support to technical resources.

GENERAL RESPONSIBILITIES:

• Assist with the design, implementation, monitoring, and support of hardware and software to support the System and storage infrastructure. This includes, but is not limited to: monitoring servers, SAN, data protection (backup and archive), and distributed services/resources for failures and recommending corrective action

• Assist with the creation, implementation and maintenance of standard operating procedures for equipment installation, configuration support, and System operations which improve service and repeatability

• Assist with the maintenance and support of facility-level systems and storage equipment, including but not limited to: server equipment, SAN, data protection, and other distributed services

• Participation in and support of facility-level technical implementation projects.

• Provides 24×7 on-call support based on IT staff rotation, to assist with troubleshooting, coordination, escalation, and resolution of systems or storage-based incidents, equipment failures, etc.

• Aids and trains users on proper use of facility technology

• Mentors and trains System Administrators and Associate Systems Administrators, as needed

• Participates in facility-based IT project planning, as needed

• Effectively works with corporate IT&S personnel to ensure that priorities and standards are achieved. This includes, but is not limited to: Customer Support, corporate Wintel Engineering, corporate Security, and external vendors to support facility operations.

• Communicates and escalates incidents and requests beyond scope of ability to senior service resources

• Coordinates and participates in regular -wide meetings and workshops with facility technical staff to ensure timely transfer of knowledge which impacts HCA-approved systems and storage architecture and security policies

• Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance.

• Aids and trains users on proper use of facility technology

• Adheres to and supports HCA IT&S standards, policies and procedures

• Maintains and protects confidentiality with regard to all aspects of patient care and employee information

• Adheres to Code of Conduct and Mission & Value Statement

• Performs other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES:

Required:

• Good working knowledge of the following:

• Knowledge of supported operating systems (Windows server and VMware ESX), utilities, vendor products, applicable programming languages and scripting, diagnostic techniques, applicable communications protocols, applicable hardware configurations

• Must have 1 years’ experience in deploying technically complex infrastructure computing solutions across platforms and components.

• Knowledge of virtual technology, such as, Citrix, VMWare ESX, IBM LPARs, VIO servers, and micro-partitions.

• Knowledge of OS environment running one or more databases including SQL, Oracle, DB2.

• Experience in one or more of the following: NetBackup, Data Domain, or CommVault

• Diagnostic techniques • Applicable communication protocols and hardware configurations

• Statistical and analytical tools for systems monitoring

Preferred:

• Demonstrates broad knowledge of systems and storage technologies and standards

• Demonstrated ability to multi-task; Possesses strong analytical skills

• Demonstrated customer orientation; strength in analytical, math, and reasoning skills

• Effectively communicates verbally and in writing

• Demonstrated proficiency in MS Office applications

• Provides onsite technology support on projects

EDUCATION:

• Bachelor’s Degree in information systems is preferred or equivalent work experience

EXPERIENCE:

• 3 years’ experience with data networking technologies

ITG (https://hcahealthcare.com/) transforms healthcare and gives people healthier tomorrows . We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20 states and the United Kingdom. Our team works to move healthcare forward . We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.

Together, we uplift and elevate our purpose to give people a healthier tomorrow.”- Jane Englebright, PhD, RN CENP, FAAN

Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our System Engineer II opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.