Commercial Loan Operations Supervisor

POSITION SUMMARY

Oversee daily activities of loan production which includes management of loan processing, documentation, management of loan operations, pre-closing/closing tasks, monitoring, and loan servicing. Develop and implement operational, servicing, or documentation procedures, methods, and work systems. Delegate work to loan department personnel. Provide guidance to associates within the loan department regarding documenting loans, compliance, policies, and procedures.

Assist the Chief Credit Officer and Commercial Lenders to complete tasks as assigned.

Administrator for Finastra LaserPro and assist loan personnel with LaserPro processing.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS

– Supervise loan department personnel.

– Govern, utilize, and delegate work to loan department personnel to generate and produce loan documents.

– Prepare documents for closings to include commitment letters, extension letter and renewal letters.

– Review loan documents/agreements to ensure that they are complete and accurate before submitting to Lender for final approval.

– Stay well informed with regulatory lending changes.

– Work with and assist the Chief Credit Officer to complete tasks as assigned.

– Perform the necessary compliance and document related updates to the Banks loan documentation software program (LaserPro).

– Train and educate loan personnel to use the LaserPro documentation program.

– Assist loan personnel with LaserPro issues and questions.

– Review monthly loan reports, (i.e. delinquency, exception, maturing, etc.) for discussion with Chief Credit Officer on status and follow up to close these exceptions.

– Assist Bank examiners and auditors as it relates to the credit department.

– Prepare monthly collateral pricing reports for loans secured by stock and marketable security accounts.

– Prepare monthly loan risk rating and concentration of credit report.

– Update the Loan Policy and Procedure Manual on an annual basis.

– Update the Lending Authority List as necessary.

– Train new employees within my loan administration department.

– Corresponds with applicants, attorneys, and settlement agents to obtain information for loan applications and to answer questions about the process.

– Explain to customers the different types of loans and credit options that are available, as well as the terms of those services, when applicable.

– Review and update loan files.

– Stay abreast of new types of loans and other financial services and products to better meet customers needs.

– Handle customer complaints and take appropriate action to resolve them.

– Market bank products to individuals and firms, promoting bank services that may meet customers needs.

– Set credit policies, credit lines, procedures and standards in conjunction with senior managers.

– Order property search and flood certifications, environmental reports, and prepare monthly rate modification reports to be submitted to board.

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED)

Experience: Five years related experience preferred.

Computer Skills

Finastra LaserPro documentation system • Jack Henry Xperience-CIF 20/20 • Synergy Imaging System • Microsoft Outlook, Microsoft Word, Excel

Certificates & Licenses

Will be required to complete online banking training courses.