Assoc Specialist Remote Support IT 20
Kanaan Communications, LLC
Discover a more connected Associate Specialist, IT Support career
At Dycom Industries, as an Associate Specialist, IT Support, you’ll be given the opportunity to learn real world skills while completing your course in school. Dycoms 20/20 program combines your coursework with 20 hours of real-world experience and gives you the opportunity to develop your skills using state-of-the-art technology. By starting on Dycom’s IT Support Desk, you will discover a variety of technical opportunities that can be a great first step towards launching your IT career.
Connecting you to great benefits
Remote
Weekly Paychecks
Paid Time Off and Holidays
Insurance (including medical, prescription drug, dental, vision, life and accidental death and dismemberment)
401(k) w/ Company Match
What you’ll do as an Associate Specialist, IT Support
Support the company’s internal and external clients on a vast array of technical products and/or services
Provide support for Windows OS
Troubleshoot and resolve basic technical issues related to software, hardware or network connectivity
Maintain accurate and detailed records of customer interactions and issue resoulutions in ticketing systems
What you’ll need
To be 18 years of age or older
Authorization to work in the United States for this company
Current college student enrolled in a minimum of 6 hours and actively attending classes in an AS or BS program
Have completed minimum of 30 credit hours
In current good academic standing (Overall 2.5 GPA or higher)
Availability to work a minimum of 20 hours per week within their time in the program. It is strongly encouraged that within a 20 hour work week commitment, a student employee works one day of the week for at least 6 hours in order to maximize their training experience
Availability to convert to a full time employee within 1 year of part-time employment
Additional qualifications
Effectively communicate with customers and convey confidence
Demonstrate the ability to multitask, organize effectively and are willing to adapt to changing work environments
Have strong analytical and problem-solving skills
Why work with us
Your career here is more than just a job — its your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.