Transfer Specialist

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The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Transfers

Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification

Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures

For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression

Enters deceased event information into proprietary software according to company procedures

Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

Washes, vacuums, and cleans vehicles ensuring vehicle is presentable

Fuels vehicles as necessary

Follows safety guidelines and expenditure processes

Maintains personal protective and transfer supplies in vehicles including cleaning products

Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

High School Diploma or equivalent

Licenses

Current state/province issued driver’s license with an acceptable driving record

Experience

At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

Ability work schedule to support business needs including weekends and nights

Ability to work on-call weekends, nights and holidays rotation

Ability to lift up to 75 pounds; push/pull up to 200 pounds

Ability to drive in hazardous, heavy traffic, and weather conditions

Basic computer skills required

WORK CONDITIONS

Work Environment

Work indoors and or outdoors during all seasons and weather conditions

Local and/or multiple location traveling required

Comply with Field dress code policy

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Lifting, pushing, pulling up to 75 pounds

Work Hours

Working beyond “standard” hours as the need arises

Local travel up to 100% using company vehicle

Postal Code: 37204

Category (Portal Searching): Operations

Job Location: US-TN – Nashville

Job Profile ID: F00239

Time Type: Full time

Location Name: Woodlawn-Roesch-Patton Funeral Home – Woodlawn Memorial Park – Nashville Cremation Service