Manager-Practice – MG Memphis Breast Care

Summary

The Practice manager is responsible for the day to day operation of the clinic. Responsible for implementation, monitoring and enforcement of all policies, protocols, and regulatory requirements. Maintains the optimization of staff responsibilities and resources.

Responsibilities

Implement, monitor and enforce office policies, protocols and processes in accordance with NCQA standards and Federal and State regulations.

Analyze daily office operations and utilization of resources to ensure efficiency by investigating system, workflow, and operational issues to make recommendations.

Optimize use of EMR system to improve efficiency and productivity.

Assure smooth operations and communication between Intake, Billing, Referrals, and back clinic operations. Interacts with Managers and Directors to facilitate operations to meet company objectives

Stay up-to-date with healthcare guidelines such as HIPAA, OSHA, and CLIA.

Maintain daily and monthly responsibilities confirming all tasks are up to date and complete by the clinical teams and office staff.

Responsible for Clinical and Office Inventory Management including ordering and monitoring expiration dates, proper use and billing.

Work directly with the Providers teams and billing department to ensure all charges are completed and coded daily.

Supervise front office and clinical staff in regards to job responsibilities and provides support to the care team to increase patient satisfaction and retention.

Set up regular meetings, fill performance evaluations and provide feedback, training, support and coaching for employees.

Assist in coordinating In-Service training and Special Events.

Schedule provider and clinic staff hours.

Maintain appropriate staffing levels and employee morale. Assist in the hiring process for new staff

Supervise patients scheduling and rescheduling.

Ensure all daily and monthly reports are updated, completed and delivered to leadership.

Attend staff meetings and required training.

Conduct monthly facility checks including flooring, ceilings, workstations, fire extinguishers and other systems.

Provides support, guidance, leadership and motivation to promote maximum performance.

Comply with minimum performance level and goals.

Administers company personnel policies in all areas and follows company staffing standards and training recommendations.

Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

Requirements, Preferences and Experience

Education

Preferred: Degree from an accredited university in a relevant field of study.

Minimum: High School Diploma

Experience

Preferred: Experience with EMR systems

Minimum: One (1) year experience of supervisory/management of a healthcare facility

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christs three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:

Competitive salaries

Paid vacation/time off

Continuing education opportunities

Generous retirement plan

Health insurance, including dental and vision

Sick leave

Service awards

Free parking

Short-term disability

Life insurance

Health care and dependent care spending accounts

Education assistance/continuing education

Employee referral program

Job Summary:

Position: 1220 – Manager-Practice

Facility: BMG – Memphis Breast Care

Department: MG Memphis Breast Care

Category: Leadership & Administration

Type: Non Clinical

Work Type: Full Time

Work Schedule: Days

Location: US:TN:Memphis

Located in the Memphis metro area REQNUMBER: 24466