Adminstrative Assistant

At MTM Transit, it is never just a ride, its personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What Will Your Job Look Like?

The Administrative Assistant will work closely with the General Manager to provide clerical and administrative support. Duties may include phone calls (both outgoing and incoming calls), general clerical tasks, and data entry; handle numerous other customer requests, receptionist and administrative support.

This position is contingent upon the award of RFP.

Location: Toledo, OH

What youll do:

– Provide comprehensive reception and phone coverage while maintaining a high level of professionalism
– Forward incoming calls to the appropriate person/department
– Attend to a variety of administrative details such as keeping informed of department activities
– Report promptly any complaints or unusual circumstances that may arise to Management
– Check fax machine regularly; deliver faxes to the appropriate person/department with special attention to urgent faxes
– Ensure all staff and visitors are greeted in a pleasant and professional manner
– Project a professional image of MTM
– Use excellent customer service skills, establish and maintain effective working relationships with employees, agencies, participants, external partners, and the general public
– Communicate professionally with all levels of management internally and externally
– Regular attendance required for assigned shifts and as outlined by MTMs attendance policy
– Adhere to all MTM established protocols and policies

What youll need:

Experience, Education & Certifications:

– High school diploma or G.E.D.
– 2 years customer service experience
– 1 year administrative experience in a professional environment

Skills:

– Must possess the ability to assess potential problems and make sound judgments around issues that may have an adverse effect on the business
– Knowledge of Microsoft Word, Microsoft Excel and other Office Suite products
– Ability to work well under pressure
– Ability to work independently and also collaboratively with others to achieve defined goals
– Excellent communication skills
– Outstanding analytical and organizational skills, with attention to detail
– Ability to maintain high level of confidentiality

Even better if you have…

– College degree, preferred
– 1 year experience working with the ADA and/or elderly population, preferred

Whats in it for you:

– Health and Life Insurance Plans
– Dental and Vision Plans
– 401(k) with a company match
– Paid Time Off and Holiday Pay

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– Maternity/Paternity Leave
– Casual Dress Environment
– Tuition Reimbursement
– MTM Perks Discount Program
– Leadership Mentoring Opportunities

Minium: $20/hr

Maximum: $20/hr

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the jobs location