Center Store Customer Service (part-time, mid-shifts)

Center Store Customer Service (part-time, mid-shifts)

Burnsville, MN (http://maps.google.com/maps?q=13750CountyRoad11BurnsvilleMNUSA55337)

Job Type

Part-time

Description

Valley Natural Foods is seeking an energetic and detail-oriented individual to join our team as apart-timeCenter Store Customer Service employee. If you are passionate about delivering top-notch customer service, love working in a fast-paced environment, and have a keen eye for organization, we want to hear from you! Qualified applicants will enjoy interacting with the public andbe available Monday-Sunday between 10am – 6:00pm or 11am – 7pm. Applicants must also be able to lift 30-50# regularly.

We pride ourselves on offering a competitive benefits package for all employees including: competitive wages, PTO, 401(k) and a 20% employee discount on healthy groceries every day!

Stocking, Special Orders and Customer Service

Stock displays fully without overcrowding; face items on shelves

Rotate older stock to front making space for new stock and rotate overstock into storage

Pull short-date or low-quality items, notify buyer, and place in write off box

Label unscanned items accurately with price tags or signs

Keep backstock areas in order. Notify buyer of out-of-stocks

Check deliveries to verify piece count, notify buyer of discrepancies

Check for damage and unacceptable quality, notify buyer of problems and give to receiving for credit

Help with unloading as needed and assist customers with special orders

Participate in demos as necessary while ensuring food handling practices follow health department guidelines

Identifies self as employee by being in VNF attire and name tag

Business Operations, Safety and Compliance

Alert Management of potential theft or other emergencies

Participate in inventories and place orders, if so assigned, to ensure uninterrupted supply

Keep registers – shelves, counters, aisles, backstock — in clean, orderly condition

Remove trash promptly, clean up spills, sweep floor as needed

Ensure grocery carts are collected from the corral regularly

Keep department equipment in working order and advise Center Store Manager of equipment problems

Attend Center Store staff meetings and other assigned training requirements

Perform any other duty as assigned by Management Team

Requirements

Mandatory Qualifications:

Excellent time management and communication skills

English proficiency

Able to multi-task and remain flexible to the changing needs of the business

Regular, predictable attendance

Preferred Qualifications:

Familiarity with MS Office and POS systems

Previous customer service experience

Familiarity with natural foods, grocery industry or cooperatives

Physical Demands:

Ability to lift/push/pull/carry up to 30 pounds frequently; 30-50 pounds occasionally

Manual dexterity with ability to reach, grasp and utilize hands, wrists, and fingers for extended periods of time

General range visual acuity to evaluate and interact in working environment for extended periods of time

Ability to stand and walk for extended periods of time

Regular exposure to working in refrigerated and frozen environments

Ability to climb ladders, kneel, crouch, and bend occasionally required

Reports To:Center Store Manager

Department, Status and Salary:Grocery, Part Time, Hourly (At-Will)

Valley Natural Foods Core Competencies

Adaptability/Flexibility/Dependability

Communication/Listening Skills

Customer Service/Customer Focus

Integrity/Ethics

Sense of Urgency/Productivity

Teamwork/Interpersonal Skills

Work Environment/Safety/Job Knowledge

Position Specific Competencies

Product Knowledge

The information above is intended to describe the general nature and level of work being performance by people

assigned to this work. This is not an exhaustive list of all duties and responsibilities. VNF management reserves

the right to amend and change responsibilities to meet business and organizational needs as necessary. This is

not an employment contract and does not interfere with MN’s Employment At Will Law.

Salary Description

Minimum of $16.00 per hour