Customer Associate

[Customer Associate

[Work Location[: Yankton, SD
[Pay range[: Union Scale $19.18 to $29.51 per hour
[Employment Status:[ Regular Full-time
[External candidates apply at [[northwesternenergy.com
[Internal candidates apply through [[iConnect[.

[About this position:
[Customer Associate (CAs) communicate directly with customers and respond to a variety of customer needs and requests. CAs take into account resources, constraints, and organizational values as they commit to satisfying customer needs and resolving customer issues. CAs must coordinate with other NorthWestern Energy employees to find relevant information and take necessary action.

[We offer great benefits:
[NorthWestern Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota and Nebraska. We employ 1,500 amazing people and serve 775,300 customers who are our neighbors in our communities. We are a top employer and offer competitive benefits, including: ]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}](https://iconnect.nwe.northwesternenergy.com/Employee-Portal/?m)]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}](https://www.northwesternenergy.com/)]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}]{arial”,sans-serif”=””}

401K with company match up to 4% and non-elective contribution up to 7%

Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)

Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial heath)

Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)

Tuition reimbursement

Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)

Paid company endorsed volunteer opportunities

Paid parental leave

Paid bereavement leave

[Paid training opportunities]{arial”,sans-serif”=””}