Care Supervisor

Help at Home is hiring a Care Supervisor! We offer weekly pay starting $18.50 an hour and a generous incentive program – up to $10,000 in bonuses per year!

Help at Home, LLC is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

Job Summary:

We are currently seeking an experienced Care Supervisor to oversee and ensure the successful implementation of all provided services for our clients within their assigned areas. The employee will be responsible for ensuring that client care plans meet client needs and that caregivers provide an exemplary level of care that meets the vision, mission and values of our organization.

Responsibilities

Maintains assigned clients files, employee files, and all related paperwork

Provides direct training to field staff on client Care Plans

Monitors the performance assigned to field staff who provide and support patients with personal care to ensure quality service

Proactively communicates schedules and changes with clients, field staff, referral sources, team leads, managers, and the branch manager

Prepares and submits routine department reports, as required

Records and maintains accurate documentation of the clients condition and overall service

Conducts and keeps a record of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training

Appropriately handles client complaints and problems; documents and reports any significant issues further attention or resolution, as required

Ensure compliance with local, state, and federal laws as well as with company policies and procedures

Performs other job-related duties as assigned

Qualifications/Educational Requirements

Bachelors degree preferred, but not required.

2 years of management/supervisory experience is preferred, but not required

At least 18 years of age required

High school diploma or equivalent required

Ability to work in a fast-paced environment and professional written and verbal communication skills

Benefits:

Our team is the foundation of our work. We offer:

Weekly pay $18.50 per hour

Direct deposit or cash card offered

Healthcare, dental, and vision insurance

Paid time off

401k

Ongoing, in-depth training opportunities

Meaningful work with clients who need your help

Career growth and experience with an industry leader with 40years of history in a high-demand field

Office hours 8:30a.m.-5:00p.m.

Candidates must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview. Employees will be eligible for hiring bonuses after 90 days.