Sr. Payments Advisor, Institutional Healthcare

Location:
For Those Who Work At Home – Various, Ohio 44144
ABOUT THE JOB (JOB BRIEF)
KeyBank is changing the way existing clients and prospective customers think about their banking partnerships and long term solutions in order to reduce manual processes and leverage best of breed technology to compliment traditional Treasury Management solutions.
Key Banks healthcare team focuses on providers (hospitals, large practices, clinics), health insurance companies, and other healthcare-related companies with the specific goal of driving efficiencies in the payment process. As a Healthcare Payment Advisor, your role will be to thoroughly understand the issues confronting your clients or prospects, and recommend solutions based on industry knowledge and Keys healthcare product set.
By partnering with KeyBank Healthcare Relationship Managers, who currently manage the banking relationships with our clients, you will:
Serve as the clients trusted advisor for payment solutions to develop, manage and retain profitable client relationships and deliver subject matter expertise to client and prospects.
Prospect independently, bringing new clients into Key by utilizing consultative and strategic sales skills.
Sr. Payments Advisors help develop strategy and contribute to the teams overall portfolio growth.
ESSENTIAL JOB FUNCTIONS
Develop a strong understanding of the healthcare industrys payment process, the regulatory environment and the key drivers impacting both providers and health plans.
Build and maintain collaborative relationships with the Relationship Managers at Key to acquire, expand and retain business clients who have treasury management needs. Partner with Relationship Managers in performing strategic dialogs to turn prospects into clients.
Effectively influence C-Suite level and present transformative business solutions, ROI and value propositions; participate in various aspects of client management, in-person client calling, and relationship reviews for clients.
Manage portfolio to deepen existing relationships through proactive identification of integrated solutions to unmet client needs. Partner with Relationship Managers in identifying opportunities for clients and prospects. Learn how to build and maintain strong networks with Centers of Influence (COIs).
Working with Sales Analyst, effectively prepare sales presentations, relationship reviews, business process reviews providing comprehensive recommendations based on client cash management needs.
Record accurate, relevant and current status of sales opportunities and activities in Salesforce.
Act with a sense of urgency to respond to client and partner requests.
Leverage implementation and client management teams, ensuring superior on-boarding and excellent client experience. Accountable for appropriate documentation execution.
Adhere to all Risk policies and procedures.
REQUIRED QUALIFICATIONS
Bachelors Degree or similar work experience
5 years minimum cash management consultative sales or servicing experience with large corporate clients ($250MM revenue size),
Knowledge of FinTech solutions – such as Clearinghouse, Patient Payment Solutions, revenue cycle consulting, etc.
Financial acumen including the ability to read and understand income statements
Basic ability to map payment products and functionality to the working capital cycle and revenue cycle in order to provide consultative solutions to clients
Entry level of consultative and strategic solution selling skills and deliver products and services by defining needs and consequent solution value proposition
Basic knowledge and understanding of principles and practices associated with analysis of business operations and understanding of how the healthcare payments process, claims payment, revenue cycle and finance departments work
Knowledge and understanding of financial concepts, payment processing