Manager

JOB REQUIREMENTS: Job Details Job Location Onalaska WI Onalaska Branch –
Onalaska, WI Position Type Full Time Description POSITION SUMMARY The
Branch Manager is responsible for leading all aspects of member
responsibilities delivered through the branch while offering outstanding
service to both team members and members alike. Responsible for branch
sales and growth goals and operations. POSITION RESPONSIBILITIES General
Responsibilities Responsible for overall Branch/Sales Contact Center
financial results, operational effectiveness, productivity, and cost
effectiveness. Schedule staff to meet member and credit union needs.
Track daily, weekly, monthly, and annual sales and referral activity –
actual vs. goals. Provide results to Area Operations Manager. Contribute
to organization and branch goals and support current business priorities
using strong sales/referral skills. Increase branch market by promoting
relationship incentive programming service and sales. Maintain control
over audit procedures to ensure compliance with controls. Identify and
report weaknesses. Ensure the branch remains in compliance with federal
laws and regulations set forth by the National Credit Union
Administration and other regulatory agencies. Monitor quality of service
for members, ensuring team members are maximizing opportunities to sell
products. Actively contribute to the success of the Credit Union by
working positively with teammates and supporting achievement of
organizational goals. Lead and supervise the branch team to achieve
established goals as well as work with individual team members on
individual goals. Build a cohesive and effective team by developing and
training staff and creating a motivating environment. Evaluate (annual
and semi-annual performance reviews), develop, motivate, and train
branch personnel, coach team in sales and service activities. Ensure
branch staff has strong product and services knowledge, as well as
identify potential cross-selling opportunities. Lead performance
management efforts to set clear expectations, provide appropriate
training and resources, observe and document, coach and counsel,
discipline and evaluate team member performance. Coach to modify staff
performance by holding regular coaching sessions and documenting
results. Serve as a mentor and role model for staff. Assist the
individual team members in attaining their individual goals. Manage all
delivery channels to members to ensure that organizational service
levels are maintained or exceeded and that day-to-day retail center
operations are completed correctly and within appropriate time lengths.
Demonstrate advanced understanding of all financial products and
services to efficiently train and… For full info follow application
link. All qualified applicants will receive consideration for employment
without regard to race, color, religion, gender, national origin, age,
sexual orientation, gender identity, disability or veteran status
APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/05360023BB3344B1