Parts Specialist

JOB REQUIREMENTS: Summary of Position Front line customer support in a
fast paced, multitasking environment for a hard working organized and
focused individual. Daily responsibilities primarily consist of parts
support for our retail and internal clients, managing inventory and
controlling expenses. This position will consist of working a hybrid
role between two separate Brooks Tractor locations in West Salem and
Sparta (Half-Day spent at each branch company vehicle available for
transportation between stores). Duties & Responsibilities Works for the
customer, answering their calls in a professional manner, assisting them
to locate the parts needed for their repair. Maintain customer goodwill
by greeting and acknowledge all customers he/she comes in contact with.
Department is kept in a neat and orderly fashion for safe and
professional appearance with routine housekeeping. Provide Service
Department with necessary parts. Maintains the retail sales floor and
displays to meet or exceed the dealership standards. When working the
parts counter, follows prescribed cash, credit and check processing
procedures of the dealership. Processes cores, warranties and new return
merchandise as required at a point of sale. Attends training as
prescribed by management to maintain proficiency in his/her job
description. Uses Dealership equipment and resources safely and
proficiently. Follow up on shortages and expedite solution.
Knowledgeable in merchandising. Perform all other duties as assigned.
OTHER EXPERIENCE AND QUALIFICATIONS: Educations, Skills,
and/or Experience Requirements A successful candidate would have three
years or more experience in a service/repair parts environment. This
could include construction equipment, automotive, truck or agricultural
industry experience. Knowledge or experience in inventory and cost
control would also be desired. Computer skills is a must, with
experience in Microsoft Office and web based programs. Experience: Parts
Counter: 1 year (Required) Microsoft Office: 1 year (Required) OEM Heavy
Construction Equipment Parts: 1 year (Preferred) Physical Requirements
In addition to being able to sit, stand, walk, read, talk, write and
hear, to perform the essential functions of this job an individual must
be able to do the following additional activities: Occasionally lift
and/or move up to 50 pounds. APPLICATION INSTRUCTIONS: E-Mail
a Rsum: careers@brookstractor.com Apply Online:
https://www.brookstractor.com/about-us/careers/