REGIONAL OFFICE RECEPTIONIST

Illinois Department of Children & Family Services

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12211440

Location:

East St Louis, IL, US, 62201

Job Requisition ID:[41326]{lang=”en-US”
careersite-propertyid=”customfield2″}

?Agency :Department of Children and Family Services

Position Title:Office Associate Opt. 2 (Receptionist) – East St.
Louis

Closing Date/Time:10/02/2024
Salary:Anticipated Starting Salary $3852/month; Full Salary Range
$3852-$5046/month
Job Type:Salaried
Category:Full Time
County:St. Clair
Number of Vacancies:1
Plan/BU:RC014

The Illinois Department of Children and Family Services is seeking an
organized, professional, and energetic individual to serve as Regional
Office Receptionist.

This position is a union position; therefore, provisions of the
relevant collective bargaining agreement/labor contract apply to the
filling of this position.

All applicants who want to be considered for this positionMUSTapply
electronically through
the[illinois.jobs2web.com](https://illinois.jobs2web.com/){target=”blank”
rel=”noopener”}website. State of Illinois employees should click the
link near the top left to apply through
the[SuccessFactors](https://hcm20.ns2cloud.com/sf/careers/jobsearch?bpltecompany=SILHCM20P1){target=”blank”
rel=”noopener”}employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand
delivery) will not be considered.

Posting ID #: 41326

## Position Overview

Under direction, this position will perform complex clerical services
for professional staff in the assigned office, answer phones, and greet
visitors. This position provides a great opportunity for someone who is
detail oriented and interested in playing a supporting role in the
Departments operations. DCFS offers a competitive compensation plan,
excellent benefits, and a pension program. The ideal candidate for this
position will have excellent organizational skills and strong
communication skills. We invite you to join our innovative team to help
make a positive difference in the lives of the children and families of
Illinois.

## Essential Functions

– Serves as Regional Office Receptionist
– Answers all incoming calls and screens callers to determine nature
of request, many of which may be hostile
– Greets visitors and directs walk-ins to appropriate offices and
resources
– Orders and distributes forms from Central Stores
– Performs other duties as required or assigned which are reasonably
within the scope of the duties enumerated above

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