Learning Solutions Architect I

Navy Federal Credit Union

Overview

Support Navy Federals leaders and business partners by providing the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federals University learning model and enterprise strategy. Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Support the measurement of effectiveness of learning solutions and programs. Support learning subject matter experts by providing knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federals overall strategy and culture.

Responsibilities

Assist in conducting research on identified changes and updates to existing or new plans

Assist in the development of learning solutions and content for one or more professional development or employee upskilling programs

Independently facilitate group learning sessions on less complex materials

Assist in creation of reference materials, support tools and leader resources that reinforce strategic learning

Remain current with industry learning best practices and technical, product and program enhancements

May participate in small scale Section projects

Perform other duties as assigned

Qualifications

Exposure to one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing training

Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application

Understanding of how to conduct needs assessment and analysis for learning solutions

Experience effectively building relationships with and influencing team members and management

Understanding of measuring ROI on learning solutions

Understanding of compiling, organizing and presenting findings and conclusions clearly and concisely

Exposure to synchronous learning and/or facilitation for individuals or groups

Experience in working and participating in cross-functional teams and projects

Fundamental understanding of instructional theories, educational psychology, educational theory, tools and resources

Understanding of research, analysis and problem-solving in Learning environment

Ability to interact tactfully and effectively in difficult situations

Knowledge of organizational, planning, and project management skills

Effective verbal and written communication skills to include speaking and/or presenting in front of groups in a professional setting

Bachelors Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience

Desired Qualifications

Instructional Design experience

Teaching experience

Multimedia Design experience

Hours: Monday – Friday, 8:00AM – 4:30PM ET

Location: 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2024 Americas Best Large Employers

• Forbes® 2023 The Best Employers for New Grads

• Fortune Best Workplaces for Millennials™ 2023

• Fortune Best Workplaces for Women ™ 2023

• Fortune 100 Best Companies to Work For® 2024

• Military Times 2023 Best for Vets Employers

• Newsweek Most Loved Workplaces

• Ripplematch Campus Forward Award – Excellence in Early Career Hiring

• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21202

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