Strategic Innovation Advisor Senior

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

The Opportunity

As a dedicated Strategic Innovation Advisor Senior, you will work on the New Business Venture and Innovation team supporting Property & Casualty insurance products researching and implementing Generative AI solutions.

Supports USAAs strategic objectives by researching and testing innovations related to strategically defined CoSA focus areas. Accountable for resolving feasibility and viability of innovation concepts to include early-stage research, ideation, design, incubation, prototyping, piloting, developing a case and/or partnering with CoSA leadership for innovation efforts.

This position can work remotely in the continental U.S. with occasional business travel.

What youll do:

Provides team support for the alignment of innovation efforts to appropriate focus areas.

Assists team members with technical training and professional development opportunities to increase their knowledge of the innovation process, business case development, and strengthen their ability to effectively lead projects of various scales.

Identifies strategic business opportunities and exercises a disciplined thought process to evaluate the problem statement and possible solutions. Delivers a work product which is a qualified concept with a formal recommendation to Strategy partners to pursue or not pursue.

Figures out and launches the incubation approach through experiments to test assumed business value for new opportunities (technology, channel, etc.), which includes coordination with internal business partners and securing funding.

Assesses feasibility and viability by evaluating whether the concept is technically and legally possible, and within realm of affordability.

Tests for market need and interest.

May lead multiple innovation programs or processes while mentoring.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelors Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

6 years of experience in a business and/or staff function such as property and casualty, banking, or financial services that includes 3 years of experience leading and launching innovative solutions, leading wide-ranging, diverse and matrixed functional roles, handling IT backlogs and releases, and/or driving effective solutions against a problem set.

Demonstrated problem solving abilities, experience with human centered design practices, agile, or a lean start-up project approach

Detail oriented with a strong ability to lead and complete multiple competing projects within multiple lines of business.

Demonstrated ability to influence partners from senior levels of management and on a Line of Business Basis.

Knowledge of project-based methodologies such as Agile, Lean Start Up, Scrum, Portfolio Management, and tools such as Jira, Asana, Tableau, Salesforce, Rally, and Clarity.

Ability to effectively connect cross-functionally throughout the organization.

Sophisticated level of discernment in the areas of business operations, industry practices and emerging trends.

What sets you apart:

Experience implementing Generative AI solutions

Experience in Property & Casualty insurance

Ability to story tell and give executive level presentations

US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $ 89,990.00 – $ 172,000.00 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, youll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you dont have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer – applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA – Notice at Collection (https://statmcstg.usaa.com/mcontent/staticassets/Media/enterprisehrcpranoticeatcollection.pdf) here.

USAA is an EEO/AA Employer – applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.