Information System Specialist

At KuehneNagel, we nurture a culture of performance and recognition, and we have many career growth opportunities. If you are looking for career development or simply a great place to be, consider joining us as an Information Systems Specialist at our distribution center in Southaven, MS.

Your Role

You will be the primary system support between IT, regional operations management, and warehouse floor users as it relates to order, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse.

Your Responsibilities

You will be the primary support for local site system operational issues

Basic troubleshooting of order and stock management issues

Work with users on preventative action based on your findings

Support with ticket creation, issue escalation, and follow-up

Warehouse location and customer article maintenance

Identify process changes that will impact system documentation

Hardware troubleshooting such as printers, RF guns, and network

Support release management activities by testing new functionality, verifying document changes, and more

Train and support local users regarding coordinating reporting requirements

Participate in training led by the IT team to be able to provide the first level of support

Your Skills and Experiences

Bachelor’s degree in Computer Science, Information Systems, or an equivalent combination of education and experience

1 years of technical experience working with 3PL products including WMS (Warehouse Management Systems), TMS (Transportation Management Systems), and OMS (Order Management Systems)

1 years of operations experience working in warehousing or a supply chain environment

1 years of experience working with Manhattan or Blue yonder is preferred

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-onsite

Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am – 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.