Fiber Installation Technician

Prince Telecom is currently hiring entry level Fiber Optic Field Technicians in West Des Moines, IA to join our team and help connect America!

Compensation: $18/hr

Job Type: Full-Time

What youll do…

Install, disconnect, reconnect, add, change, and troubleshoot fiber optic internet and telephone.

Set up and configure residential networking equipment such as ONT’s, routers and switches.

Perform testing on company issued devices and customer devices.

Interface with customers to identify and remedy sources of customer-perceived issues.

Complete paperwork accurately and report/record work order status updates.

Customer service duties such as:

Greet and interact with customers in a professional courteous manner including when responding to escalations and repeated customer concerns;

Review all requested services with the customer in order to ensure understanding and agreement.

Educate the customer regarding product and service usage.

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Who we are looking for…

Minimum 18 years old

Valid standard drivers license required

Authorized to work in the United States for this company

High school diploma or equivalent

Comfortable working in tight spaces (crawl spaces, house attics, etc.)

Comfortable working through inclement weather

Comfortable using small hand tools, power tools, and test equipment.

Comfortable working in a fast-paced, time-sensitive environment

Effective communication skills

Ability to lift, climb, and carry ladders weighing up to 80lbs

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What youll get…

Pay: $18/hr

Production incentives

Company vehicle, cell phone, tools, PPE, etc.

Weekly paychecks

Growth opportunities

Health Insurance: Medical, Dental, Vision and Prescription Plans

Flexible Spending Accounts

Short- and Long-Term Disability

Supplemental Life and AD&D

401(k) Retirement Savings w/ Company Match

Stock Purchase Plan

Company Discounts

Legal Insurance

Paid Time Off and Holidays

Tuition Reimbursement for select degrees

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Companys policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Companys policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.