AV Systems Engineer II

AV Systems Engineer II

117170

Zurich North America is seeking an AV Systems Engineer II supporting development and integrations for the AV services team working from the Schaumburg, IL North America HQ.

Responsibilities:

• Consult and recommend necessary actions for effective operational delivery of AV Services to all business partners

• Utilize technology and collaborative skills to provide design expertise for the introduction of new solutions and services in support of the Business strategy.

• Collaborates with all peers and partners (internal & external)

• Monitor systems availability/performance and takes adequate actions for problem prevention in own area of responsibility.

• Maintain methods, tools and standards to ensure service availability and performance.

• Provide technological input to implementation and operation.

• Supports business projects in planning stages to support consistent design and implementation within existing (planned) infrastructure.

• Contributes to the positive impact of the service improvement programs through effective use KPI’s.

• Able to prioritize in a fast paced, dynamic environment

• Establishes standard processes to improve remote AV equipment reliability

• Identify ways to proactively monitor/diagnose/repair AV equipment

• Looks for ways to leverage existing technology better

• Adheres to Information Technology Infrastructure budget.

• Helps develop other team members through knowledge sharing

Required:

• Bachelors degree and 3 or more years of experience in the information technology area

OR

• Zurich Cybersecurity Technician Apprentice, including Associate Degree and 4 or more years of experience in the information technology area

OR

• High School Diploma or Equivalent and 5 or more years of experience in the information technology area

AND

• MS Office experience

• Knowledge of information technology operations

Preferred qualifications:

• Experience with scripting (ex. PowerShell).

• Knowledge of AV/smart device environment and system integrations.

• Prior work with data management and report building.

• Experience with integrations/API calls.

• Understanding of M365 data environment.

• Appspace highly preferred

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM – Schaumburg

Remote Working: No

Schedule: Full Time

Employment Sponsorship Offered: Yes

Linkedin Recruiter Tag: LI-LH1 #LI-ASSOCIATE