Community Development Representative

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Responsible for promoting programs and community relationships for the funeral home and/or cemetery. Is a highly visible role in the community and is required to develop and maintain relationships with local religious groups/ministers, geriatric service providers, educational institutions and other key Business Leaders within their community.

JOB RESPONSIBILITIES

Promote brand awareness

Establishes and maintain positive relations with local government agencies, law enforcement agencies, hospitals and Chambers of Commerce as well as other key business leaders with the community such as physicians groups and local law firms.

Acquires approved memberships and participates actively in selected community organizations.

Communicate with management to ensure all company initiatives are followed and conveyed through the involvement of both public and private sponsored programs

Presents educational seminars, public information speaking engagements, tours of funeral home and/or cemetery facilities, in cooperation with a licensed funeral director.

Determines and prioritizes which senior citizen programs, school programs, church programs, local activities are the best forms of community involvement.

Network within the community to assist management in locating and recruiting potential candidates for employment.

Communicate with management to ensure all company initiatives are followed and conveyed through the involvement of both public and private sponsored programs

Controls expenditures in line with budget and have all expenditures approved by management before disbursement

Responds to requests for information on funeral and cremation information and other related topics at the location or via telephone

Arranges public speaking engagements with local schools, colleges, and religious organizations.

Occasionally assists with management and leadership of funeral, memorial and other services or ceremonies as requested by funeral home clients and management

MINIMUM REQUIREMENTS

Education

High School Diploma or equivalent

Experience

3-5 years experience in Funeral Services Industry

Previous experience working in a community relations/event organizing role is preferred

Previous customer service and/or sales experience is required

Knowledge, Skills and Abilities

Completion of a diploma training program at a college or technical school specializing in funeral service or mortuary science is an asset

Relationship building and management skills including above average communication skills

Knowledge of computer and some software would be an asset.

Problem solving skills

Ability to multi task and set priorities

Professional and team player

Sensitivity to challenges faced by grieving families

Ability to relate well with people of diverse backgrounds

High level of compassion and integrity

WORK CONDITIONS

Work Environment

Work indoors and outdoors during all seasons and weather conditions

Local and/or multiple location traveling required

Professional Dress is required.

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day

Sitting continuously for many hours per day, up to 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

Working beyond “standard” hours as the need arises

Postal Code: 19301

Category (Portal Searching): Corporate Communications

Job Location: US-PA – Paoli

Job Profile ID: F00206

Time Type: Full time

Location Name: Alleva Funeral Home