SOO/Desk Officer (2024-0161)

Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.  

We are actively seeking a SOO/Desk Officer to join our team in support of a USG critical mission in the Northern Virginia area. The Officer will be responsible for program management from traditional operational activities to specialized initiatives. Officers also help to find solutions to complex problems, identifying new technical tools and capabilities to advance the Customer’s goals.   This position supports the Space Department, but the ideal candidate in this case doesn’t have to have a space-related background.

RESPONSIBILITIES 

Provide day-to-day mission support and in-depth, substantive subject-matter expertise  

Apply advanced knowledge and expertise of operations, tradecraft, and priorities when providing strategic guidance and case management 

Find solutions to complex operational problems, identify new tools and capabilities, and tap the resources of the U.S. Government to ensure requirements are met 

Provide objective reviews and serve as a link among stakeholders 

REQUIRED EDUCATION & DESIRED EXPERIENCE 

Must possess an active TS/SCI clearance with polygraph  

Bachelor’s degree (or 5 years of related experience in lieu of a degree) 

5 Years of Customer or relevant IC experience 

Must have previous customer experience and understand how to research, write, and analyze using the Customer’s proprietary tools and databases 

Quick learner on the space-related specifics, as needed.

Experienced in HUMINT sources and collections  

Ability to work individually and in a team environment 

Strong inter- and intrapersonal skills, and able to communicate details clearly and effectively, both verbally and in writing   

Ability to analyze, prioritize effectively, problem solve, and work several tasks concurrently 

Current knowledge of Customer-specific record management system with experience drafting Customer memorandums and other documents  

Ability to succeed in often ambiguous, fast-paced, environments with limited supervision and competing priorities 

Self-starter with strong critical thinking/analytical skills, including ability to process large amounts of information, extracting relevant information and conveying findings to stakeholders 

Demonstrated ability to engage with partners to understand and anticipate changing needs and requirements, anticipate follow-on questions, and provide comprehensive assessments 

Equal Employment Opportunity / Affirmative Action

ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by federal, state or local law. It is the policy of ATS not merely to refrain from employment discrimination as required by the various federal, state, and local enactments, but to take positive affirmative action to realize for women, people of color, individuals with disabilities and protected veterans full equal employment opportunity. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.

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