Relationship Banker

OLD NATIONAL BANK

JOB REQUIREMENTS: Relationship Banker Job Locations US-WI-DeForest
Category/Function Retail Banking Center Position Type Regular Full-Time
Requisition ID 2024-14898 Overview Old National Bank has been serving
clients and communities since 1834. With $48 billion in total assets,
we are a regional powerhouse deeply rooted in the communities we serve.
As a trusted partner, we thrive on helping our clients achieve their
goals and dreams, and we are committed to social responsibility and
investing in our communities through volunteering and charitable giving.
Our team members are our greatest asset, and we continually invest in
their growth and development. We offer a variety of Impact Network
Groups led by team members who are passionate about driving engagement,
creating awareness of diverse backgrounds and experiences, and building
inclusion across the organization. The Relationship Banker develops and
cultivates long-term client relationships by providing insight, advice,
and personalized financial solutions for their clients. Relationship
Bankers are responsible for retaining and deepening existing client
relationships through cross-selling, establishing new banking
relationships, referring clients to product partners (e.g., Mortgage,
Investments, Small Business, Treasury Management, Merchant Services,
Private Banking, Wealth Management, Commercial), educating clients on
digital solutions, providing account servicing and maintenance,
effectively resolving client servicing issues, and processing.
Relationship Bankers are active in their communities through outreach
efforts and through service with community organizations. Key
Accountabilities Develop and grow client and prospective client
relationships Consults with clients/prospective clients over the
lifecycle of the relationship to uncover needs, educate, and advise on
product and service alternatives that align with the clients financial
objectives. Cross sells products and services and refers to business
product partners to ensure client needs are met. Maintains contact with
client base through periodic proactive touch points (on-boarding,
service follow up, etc.) Achieve Sales and Service Targets Markets a
full range of consumer and small business banking services to existing
and prospective clients through proactive techniques such as lobby
engagement, outbound telephone calls, marketing campaigns, or in-house
events; may occasionally participate in outside sales calls. Maintains
well-developed knowledge of all products and services and effectively
applies that knowledge to understand and fulfill client needs.
Proactively seeks coaching to develop service and sales skills; shares
knowledge and best practices to enhance the teams skills and
performance. Operations Oversight Proactively resolves moderate to
complex customer maintenance and/or client service problems using
available… For full info follow application link.
EOE/Minorities/Females/Vet/Disability APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/85D7508D27B64C14

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