Consumer Specialist Retail

JOB REQUIREMENTS: Consumer Specialist-Retail Job Locations
US-WI-Onalaska ID 2024-23829 Company TDS Telecom Pay Range $17.31 –
$25.97 Sign-On Bonus $1,000 Overview Work Location: 1220 Crossing
Meadows, Onalaska, WI 54650 Type of Position: Full Time – 40 Hours per
Week Hourly Rate: $19.88 Hours: 9:00am-6:00pm with a rotating Saturday
of 8:00am-5:00pm. (Every 4-6th Saturday) Sign on Bonus: $1,000 What
does a day in the life as a Consumer Specialist – Retail look like?!
Youll start by getting logged into the systems before unlocking the
store doors, then depending on the store traffic, youll initiate your
day by welcoming customers either in person or over the phone. During
customer interactions, your primary focus is to address their initial
inquiries with a positive demeanor, displaying empathy when necessary.
These interactions will include a variety of what a customer is looking
for, including questions about new or existing services, troubleshooting
issues or inquires about our fiber construction. You will be expected to
utilize the provided tools effectively to retain customers and boost
revenue by promoting additional services. While daily tasks may vary,
you will generally spend more time on call then assisting customers in
person at the store. Regular ability to maintain exceptional attendance
and promptness for work is significantly important in this position! Did
we mention that youll also be receiving these amazing benefits?
Medical, Dental, Vision coverage starting on day 1 of employment!
Excellent 401k plan (100% matching on 3%, 40% matching on 2%) 3 weeks of
vacation and 2 weeks of sick time per year! 5 weeks of PTO! Discounts on
TDS services Tuition assistance after working with TDS for 1 year If you
are considering jobs like Customer Service Representative, Retail
Associate, Retail Team Member, or Retail Representative, then this
career move would be a great fit! The pay range listed for this position
represents the low and high end of the base compensation range. However,
the base pay rate offered for this position is expected to be $19.88
per hour. TDS Telecommunications LLC (TDS Telecom/TDS) delivers
high-speed internet, TV entertainment, and phone services to a mix of
rural and suburban communities throughout the U.S. With 1.2 million
connections, TDS is a rapidly growing technology company. Powered by
fiber-optics and new industry-leading technologies, TDS delivers up to 8
Gigabit internet speeds and offers… For full info follow application
link. Employment at TDS is subject to post-offer, pre-employment drug
testing. At TDS, we embrace Equal Employment Opportunity by valuing our
differences and consider all qualified applicants without regard to age,
race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, status as a protected veteran or any other
status protected by law. To learn about our diversity & inclusion
philosophy and culture, click here! APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/1639B0D21BB24A8D