Parts Representative

JOB REQUIREMENTS: Summary: Responsible for assisting customers with
their parts needs; as well as assisting with parts inventory. Education
and/or Experience Desired: Experience in an Agricultural or Construction
type setting is strongly preferred 1-3 years experience in a customer
service-related position Associate degree in business Qualifications: To
perform this job successfully, an individual must be able to perform
each skill correctly. Reasonable accommodations may be made to enable
individuals to perform the essential functions. Vision with or without
the help of eyewear. Sense of hearing is required due to the high amount
of phone and personal contact with customers. Excellent Organizational
skills. Excellent computer skills (and ability to learn new computer
programs). Excellent written, numerical, and oral skills. Excellent
problem-solving skills. Excellent Communication skills. Excellent as
well as professional customer service skills. Ability to work in a
fast-paced parts department and multi-task. Ability to suggestively
sell. Must be motivated and enthusiastic. Time management skills.
Essential Duties and Responsibilities: Duties may be modified, or
additional duties assigned. Promptly and respectfully assist with
customer needs (both in person and on the telephone) in finding the
correct replacement/new parts for units while promoting Parts Department
objectives. Replenish stock items. Arrange, and organize stock parts.
Correctly pulling/working with necessary parts for customers by
verifying quantity, part number, and bin location. Assist with ordering
parts when needed. Assist other stores with parts when needed. Maintain
and enhance display area throughout the store; replenish/stock shelves.
Pricing of display products/parts on shelves. Back-up Shipping/Receiving
of goods and parts; distribute received parts to the appropriate area
within the store. Follow up on back orders and track part shipments.
Assists parts personnel in stocking parts bins. File and track all
claims with vendors on a daily basis. Clean and organize parts displays
and bins. Follow the cleaning schedule for the department. Participate
in annual parts inventory audit. Actively return all parts to the vendor
in a timely manner. Sales of parts to achieve annual sales goals. Record
lost sales. APPLICATION INSTRUCTIONS: Apply Online:
http://servicemotor.com/careers.html