Library Social Services Coordinator-2 year limited duration

Library Social Services Coordinator-2 year limited duration

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Library Social Services Coordinator-2 year limited duration

Salary

$31.88 – $41.69 Hourly

Location

Oregon 97223, OR

Job Type

Full-time

Job Number

2024-00053

Department

Library

Opening Date

09/23/2024

Closing Date

10/6/2024 11:59 PM Pacific

Description

Benefits

Questions

Overview

Overview

At the City of Tigard, our talented, industrious, and innovative municipal government professionals have been providing essential services and recreational spaces to Tigard’s growing community for over 60 years. City of Tigard team members enjoy meaningful work, a diverse and inclusive culture of belonging, job-specific flexibilities and opportunities for growth and advancement. Incorporated in 1961, Tigard is Oregon’s 12th largest city and is part of the Portland metropolitan area.

OUR VALUES

Team Tigard are ambassadors of municipal services to the community. We aspire to treat all people with dignity, respect, and care; to demonstrate the equitable and sustainable practices that are environmentally and fiscally sound, and to engage with each other as trusted colleagues to achieve excellence in all we do. We do the right things, and we get things done.

Examples of Duties

The Tigard Public Library seeks a knowledgeable, emotionally intelligent person with a social work background to be our first library social services coordinator. In this unique position, the social services coordinator will use trauma-informed and strengths-based practices to build relationships with library patrons and community partners, connect library users with community resources, and assist in de-escalating and resolving conflicts.

• Build relationships with Library patrons

• Connect patrons with existing community resources

• Participate on the Library’s Person in Charge team, addressing building and patron issues

• Respond to and assist with challenging situations

• Plan or provide related professional development trainings for Library team

• Support patrons to act in accordance with library and city policies

Skills and Abilities:

Knowledge of and experience with strengths-based principles and practices

Knowledge of and experience with trauma-informed care principles and practices

Skill & training in de-escalation and conflict resolution techniques

Skill in building and maintaining strong working relationships with community groups

Ability to collect and maintain robust, current information on community resources

Knowledge of and commitment to equity & inclusion work

Minimum Qualifications

Any combination of training and experience, which would provide the required knowledge, skills and abilities, to perform the essential functions of the position, may be qualifying. A typical way to obtain the required qualifications would be:

Equivalent to the completion of a Bachelors Degree in social work, business or public administration, public relations or public affairs, marketing communication, event coordination or a related field, AND

A minimum of two (2) years experience in social work, community outreach programs, program planning, development, and/or event coordination and administration in public or private organizations.

Preferred Education/Experience

Equivalent to Bachelor’s Degree in Social Work or related field

2 years experience in social work, community outreach, or related field

Ability to speak, read, and write fluently in one of these Tigard community languages: Spanish, Vietnamese, Chinese, Korean, Ukrainian, Russian, Arabic, or Somali

Supplemental Information

Union Representation: not applicable for this job

Schedule: This position is 40 hours per week (1 FTE) on a Tuesday-Saturday schedule and requires one weekly evening (11:45am-8:15pm) shift. Schedule may be adjusted periodically for trainings or outreach events. Note: This position is a 2 year limited duration.

Compensation: The hourly range for this overtime eligible position is $31.88-$41.69 per hour. The starting pay assignment, based on an analysis of the successful candidate’s related experience and education in accordance with the City’s pay equity policy and the Oregon Equal Pay Act, would be no higher than $37.52 per hour.

How to apply: Please apply online. We do not accept applications via email. Applications must be received by Human Resources by the closing time/date.

IMPORTANT: In lieu of resumes and cover letters, the City of Tigard evaluates each applicants work history and responses to supplemental questions. Please complete the application and answer the supplemental questions thoroughly to ensure our subject matter experts can appropriately evaluate your experience.

ATTENTION VETERANS: To receive veterans preference, please upload your DD214/Separation documentation.

In addition to being a great place to work (https://www.tigard-or.gov/your-government/departments/human-resources/jobs) , the City of Tigard offers competitive employee benefits for full-time and part-time employees working 20 or more hours per week:

Choice of health and dental plans

Generous retirement plan (non-PERS)

City-paid HRA-VEBA

Paid time off (PTO) program plus paid sick leave

10 paid holidays

Life and disability insurance

Universal transit pass through TriMet

This job classification is not represented by a union

Click here (https://www.tigard-or.gov/your-government/departments/human-resources/benefits) for more detailed benefits information.

01

Which of the following best describes your highest level of education?

High School Diploma or Equivalent

Associates Degree

Associates Degree and additional coursework

Bachelors Degree

Bachelors Degree and additional coursework

Masters Degree or higher

02

Which best describes your years experience in social work, community outreach programs, program planning, development, and/or event coordination and administration in public or private organizations?

none

less than 1 year

1-2 years

2 or more years

03

Do you have the ability to speak, read, and write fluently in one of these Tigard community languages: Spanish, Vietnamese, Chinese, Korean, Ukrainian, Russian, Arabic, or Somali? (Must outline on your application)

Yes

No

04

In 2-3 paragraphs, describe your experience working in social services and/or outreach. Please include education, training and experience related to strengths-based and trauma-informed care principles.

05

In 2-3 paragraphs, describe a difficult interaction you have had to resolve as part of your professional work. What de-escalation and conflict resolution strategies did you use, what was the outcome, and what did you take away from the situation?

06

In 2-3 paragraphs, describe your experience connecting and collaborating with community agencies. Include an example of a successful community partnership you fostered.

Required Question

Agency

City of Tigard

Address

13125 SW Hall Blvd Tigard, Oregon, 97223

Website

http://www.tigard-or.gov

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