Title Services Representative II -100% Remote

Reference #: RADIUSR20240221EXTERNALENUS
See yourself at Radian? We see you here too.

At Radian, we see you. For the person you are and the potential you hold. Thats why weve embraced a new way of working that lets our people across the country be themselves, be their best and be their boldest. Because when each of us is truly seen, each of us gives our best -and at Radian, well give you our best right back.

Studies have shown that job seekers may hesitate to apply for jobs unless they meet every single qualification listed. We strive to see the potential in each applicant, so if youre excited about this role but your experience or education level doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
See Yourself as a Title Services Representative II

As the Title Services Representative II you will review documentation and perform multiple administrative functions according to the needs of a particular team/department. This includes, but is not limited to, reviewing documents for accuracy, delivering various items to clients, and assisting other internal departments with various administrative requests. As a level II Representative you are able to perform department-specific duties independently with little supervision and are expected to manage a high volume with minimal errors.

See Your Primary Duties and Responsibilities

Address inquires and escalations from clients, borrowers, real estate agents, internal staff, and management in a
professional and timely manner.

Audit team members orders for compliance with client requirements and company guidelines.

Identify title defects and work to resolve the issue quickly and appropriately for the client and product.

Work with vendors to complete work timely and accurately. Recognize when to escalate an issue to management.

Train and support Level I Title Service Representatives as appropriately assigned.

Be able to work multiple queues across multiple channels as needed.

Perform other duties as assigned or apparent.

See the Job Specifications

Your Basic Education and Prior Work-Related Experience:

Degree Requirement: HS Diploma or GED

Work Experience: 2 or more years of prior work-related experience

Minimum of two years experience within the real estate industry and/or title and closing company required.

Additional Qualifications:

Proficiency in Outlook, Excel, and Word.

Strong communication skills.

High ethical standards.

Motivated, positive, team player.

Strong verbal, written and interpersonal skills.

Ability to problem solve in a growing and expanding business.

Preferred Education Level: Bachelors Degree

See Your Location

Radian is committed to a flexible work environment for many of our roles. This is a Work From Anywhere role meaning you have the flexibility to work from home (or another designated workspace that fits your needs).

This role provides additional flexibility should you want to work on-site at a Radian office. Explore our office locations here and let your Talent Acquisition Partner know you would be interested in working on-site.

Work From Anywhere is subject to Radians Alternative Work Policy and business needs.

See Why You Should Work With Us

Competitive Compensation:anticipated base hourly rate from $15.00 to $22.00based on skills and experience. This position is eligible to participate in an annual incentive program.

Rest and Relaxation.This role is eligible for 20 days of paid time off annually, which is prorated in the year of hire based on hire date. In addition, based on your hire date, you will be eligible for 9 paid holidays 2 floating holiday in support of our DEI culture. Parental leave is also offered as an opportunity for all new parents to embrace this exciting change in their lives.

Our Company Makes an Impact. Weve been re ognized by multiple organizations like Bloombergs Gender-Equality Index,HousingWiresTech 100, and The Forum of Executive Womens Champion of Board Diversity. Radian has also pledged to PwCsCEO Action for Diversity & Inclusion commitment.

Comprehensive HealthBenefits.Multiplemedical plan choices, including HSA and FSA options, dental, vision, and basic life insurance.

Prepare for your Future.401(k) with a top of market company match (did we mention the company match is immediately vested?!)and an opportunity to participate in Radians Employee Stock Purchase Plan (ESPP).

Homebuyer Perks. Our Homebuyer Perks program helps employees navigate the home searching, buying, selling, and refinancing processes and provides valuable financial benefits to encourage, enable, and support home ownership.

Additional Benefits. To learn more about our benefits offerings, visit ourBenefits Page.

#LI-DNI
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Radian will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

See More About Radian

Radian is a fintech servicing the mortgage and real estate services industry. As a team, we pride ourselves on seeing the potential of every person, every idea and every day.

Seeing each other at Radian goes far beyond our open, flexible culture. It means seeing our peoples potential – and creating inspiring career paths that help them get there. Or seeing new pathways and innovating for the future of our industry. It means seeing each other for all that we are. And it means seeing our purpose as one that extends beyond the bottom line – having an impact on communities across the country to help more people achieve the American Dream of homeownership.

We hope youll see yourself at Radian. See more about us at Radian.com.

Defining Roles for Radians Future

Understanding the qualities and characteristics that define a Leader and an Employee is important to building our future-fit workforce. Radians future is only as bright as its people. For that reason, our People Plan includes profiles to support the qualities and characteristics that each Leader as well as each Employee should embody upon hire or via development.

EEO Statement

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, gender identity, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.

Equal Opportunity Employer Details

To learn more about Radians Code of Conduct and Ethics and workplace conduct, please click [here]. Radian participates in E-Verify [] (en espanol []). Learn more about your rights under immigration laws [] (en espanol []). View the “Know Your Rights: Workplace Discrimination is Illegal” poster []. View “Employee Rights under FMLA” []. View “Employee Rights under EPPA” []. View Pay Transparency Nondiscrimination Provision [].

Accommodation

Whether you requi