Administrative Assistant I – Streets

Title

Administrative Assistant I – Streets

Open Date

9/25/2024

Full-Time/Part-Time

Full-Time

Exempt/Non-Exempt

Non-Exempt

Bargaining / Non-Bargaining

Non-bargaining

Division

Public Works

Location

Streets and Sewers/Streets

Reports To

Director of Financial Services / Director of Streets

Schedule

Monday-Tuesday/6:30 am – 4:30 pm Thursday-Friday/6:30 am – 4:30 pm

Pay Rate

$20-22 per hour

Description

Salary Range – $20-$22 per hour

SUMMARY:Must have excellent customer service skills. Performs routine clerical and data entry duties as assigned.

RESPONSIBILITIES:

– Performs receptionist duties for Public Works Service Center building.
– Performs dispatch duties using two-way radio to communicate with employees in the field; relays information to supervision as required.
– Monitors confined space entry to ensure employee safety.
– Receives and distributes incoming mail.
– Monitors CRM service requests for departments. Forwards relevant information to supervisors regarding service calls. Updates CRM as to current status of service call.
– Maintains relevant departmental information in City Works asset management program.
– Types/edits correspondence, creates spreadsheets and reports for the departments as directed.
– Assumes additional duties and responsibilities as assigned by any management team member.

KNOWLEDGE:

– Working knowledge of computers and of office practices and procedures.
– Ability to perform basic office procedures; ability to communicate effectively – verbally and in writing – to maintain orderly and accurate files and records.
– Ability to establish successful, effective working relationships.
– Ability to perform required work without direct supervision.

QUALIFICATIONS

– High school diploma.
– Three years of related work experience or any equivalent combination of related experience in an office environment.
– Successful candidate must possess strong customer service and problem-solving skills with the ability to function independently in a fast-paced, high volume work environment.
– Proven strong computer skills; Microsoft Word, Excel and database management are essential.

EQUIPMENT:Telephone, computer, copier, fax machine, 10-key calculator, base radio and typewriter.

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is frequently required to sit and talk and hear. The employee is occasionally required to walk, used hands to finger, handle or operate objects, tools or controls and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision and the ability to adjust focus.

WORK ENVIRONMENT: The work environment for this type of work is quiet conditions of a private office or that of moderate noise of computers and printer

Position Requirements

Required

Pre-employment Drug Screen

About the Organization

South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. Its the fourth-largest city in Indiana with over 100,000 residents. South Bends flourishing collegiate community and burgeoning tech industry have built upon the foundation of the citys industrial past to create a vibrant present and a promising future. The citys 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affor able cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play.

AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

EOE Statement

EOE/ADA Statement

The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Departments ADA Compliance Officer, Michael Schmidt, at legaldept@southbendin.gov and Human Resources at humanresources@southbendin.gov to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

The City of South Bend seeks to attract, develop, and retain the highes