Post-Acute Care Placement Associate

The Post-Acute Care Placement Associate is a member of the Inpatient Case management Referral HUB team in the System Command Center. The member is responsible for collaborating with Case managers and Social workers to provide support by facilitating post-acute care facility placements and insurance authorization. Interfaces with insurance companies, community agencies and knowledge of electronic health record. Ability to interpret documents in the medical record.

EDUCATION AND EXPERIENCE:

High school diploma or G.E.D. required. Associate degree from an accredited academic institution preferred. One-year experience working in a health care or community setting required. Ability to assess, identify barriers and work in collaboration with case managers and other members of the care team to support patient¿s transitional needs. Must have thorough knowledge of (patient) medical record (EMR) components and releasing patient information. Must possess and demonstrate working knowledge and ability to work with computers and software programs including excel spreadsheets. Strong verbal communication and written documentation skills. Strong customer service and interpersonal skills with the ability to interact with all members of the health care community. Strong sense of compassion with the ability to successfully advocate for patients and their families. Proficiency with Microsoft Word, Excel and PowerPoint. Ability and willingness to self-motivate, self-manage and maintain flexibility in an ever changing environment.

Additional Information

Organization: Corporate Services

Department: System Case Management

Shift: Day Job

Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.