Manager, Credit & Collections

Description Every professional wants to work for an industry leader. Now is your chance as Hearth & Home Technologies is hiring a Manager, Credit & Collections in Lakeville, MN. A career at Hearth & Home Technologies puts you in the position of working with the most popular brands in the industry, and having an impact on a product that people love. The hearth is the center of the home and family life. As a Manager, Credit & Collections you will support the vision and goals of Hearth & Home Technologies (HHT) by supporting the overall management and administration of credit and collection activities for the HHT manufacturing segment. Primary focus of position is to lead a team to reduce Total Delinquent Balances and Days Sales Outstanding (DSO), while minimizing credit risk in the trade receivables portfolio. What you will do: Manage the overall credit and collection process which includes frequent direct contact with customers on disputes and problem resolution. Develop effective relationships with all relevant internal customers (most notably sales team and HHT management). Provide pertinent value added information and guidance so that issues are resolved on a timely basis. Work closely with both internal and external customers to provide effective solutions in managing difficult customer relationships. Facilitate meetings with troubled accounts as necessary, in conjunction with sales team. Solicit payment for overdue accounts. Investigate credit worthiness of new customers and establish credits limits and payment terms for these customers. Establish policies and procedures to manage credit limits and payment terms for existing customers. Establish policies and procedures for releasing customer sales orders andpayment plans for severely delinquent accounts. Perform account reconciliation and research to conduct accurate customer communication and collection activities. Maintain relationship with 3rd party financing program administrator. Directly manage a team; effectively support and promote the development of staff. Minimum Qualifications: Bachelors degree in finance, business administration or related field OR equivalent combination of education and experience 5 or more years of relevant credit experience Proficient with computer skills, including Microsoft Office Suite (Teams, Outlook) Strong customer service skills Ability to adapt to continuous improvement driven change with a positive attitude Analytical ability Understanding of financial statements and financial analysis Ability to anticipate the impact of a selected course of action Prior supervisory experience About Working for Hearth & Home Technologies Take ownership of your career with a job that ignites your passions and rewards your hard work. At Hearth & Home Technologies, you will have the opportunity to Burn Brighter working with a supportive team developing industry-leading hearth products. Hearth & Home Technologies is an operating division of HNI Corporation (NYSE: HNI). We design, manufacture and distribute a wide variety of gas, electric, wood and biomass burning fireplaces, inserts, stoves and accessories. Lakeville, Minnesota is our home, but we have locations throughout the United States. Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [emailprotected]. The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occup tional qualification). Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at careers@hearthnhome.com. The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).