Staff Assistant III

Overview

To assist the department leadership team in analyzing and evaluating the activities of the department/division, to coordinate actions that cross division lines and to provide administrative support. Lead complex/difficult and moderately varied tasks of considerable latitude and impact.

Responsibilities

Collect, prepare and maintain data for analysis, reports and reference

Coordinate and prepare agendas for meetings, events and presentations

Coordinate travel arrangements, prepare authorizations and review expense reports

Monitor, field and direct phone calls; document as required

Order supplies/services and reconcile invoices

Partner with leadership to coordinate, execute and maintain programs and initiatives

Prepare and submit budget requirements for Annual Financial Plan (AFP)

Proofread and edit content for standardization to ensure clarity and accuracy

Remain abreast of corporate business plans and marketing efforts

Represent the department/division/branch in disaster recovery plans

Research and evaluate operational issues, inquiries and/or complaints

Review internal studies and surveys to provide summaries to leadership

Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units

Plan, develop, implement and maintain new and existing programs, campaigns and special offers

Recommend and implement technical/electronic enhancements to improve administrative operations

Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results

Perform other duties as assigned

Qualifications

Ability to maintain confidentiality and demonstrate integrity

Ability to work independently and in a team environment

Experience in independently managing or administering a function or project

Extensive experience in performing clerical or administrative duties/responsibilities

Advanced knowledge of expense tracking, budget preparation and administration

Advanced database and presentation software skills

Advanced organizational, planning and time management skills

Advanced research, analytical, and problem solving skills

Advanced skill communicating with all levels within an organization

Advanced skill exercising initiative and using good judgment to make sound decisions

Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely

Advanced verbal and written communication skills

Advanced word processing and spreadsheet software skills

Expert administrative support skills, methods and procedures

Desired Qualifications

Working knowledge of Navy Federal products, services, programs, policies and procedures

Associates Degree in Business Administration or in a related field

Hours: Monday – Friday, 8:00AM – 4:30PM

Location: 820 Follin Lane Vienna, Virginia 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2024 Americas Best Large Employers

• Forbes® 2023 The Best Employers for New Grads

• Fortune Best Workplaces for Millennials™ 2023

• Fortune Best Workplaces for Women ™ 2023

• Fortune 100 Best Companies to Work For® 2024

• Military Times 2023 Best for Vets Employers

• Newsweek Most Loved Workplaces

• Ripplematch Campus Forward Award – Excellence in Early Career Hiring

• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21335