IT Asset Management Analyst

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE: The IT Asset Specialist is to help maintain the technology solutions used to manage company hardware and software assets. This includes planning, monitoring, and recording software licenses and/or hardware assets to ensure compliance with vendor contracts and license agreements. The individual will help implement and maintain procedures for tracking company assets to oversee quality control throughout their lifecycles while managing the 12 Key Process Areas for ITAM.

CORE RESPONSIBILITIES:

Maintain the global IT asset inventory

Execute and maintain processes and procedures for tracking and analyzing technical and financial data of company software, hardware, and equipment from requisition through retirement

Increase accountability of hardware and software ownership to ensure compliance across the company

Identify opportunities to enhance the overall lifecycle management processes for IT assets

Perform audit & compliance risk reduction efforts through standardization, documentation, and loss detection

Track and maintain copies of software licenses, warranties, maintenance agreements, and vendor contracts

Ensure tracking and updates of all software and hardware serial numbers or identification tags into a configuration management system (CMS), and ensure information is up-to-date, accurate, and auditable

Ensure that inventory and usage monitoring of all IT assets records all findings, and changes of physical location

Generate, distribute, and review relevant management reports

Maintain integrity of CMDB to include verification, data management and allocation

Investigate and resolve exceptions and accuracy issues of the CMDB repository

Collaborate with business and organizational units as needed in support of IT Asset Management functions:

End Users (educating on compliance)

Budget Managers (redeployment as a choice)

IT Service Departments (providing information on warranties)

Finance (invoice reconciliation, updates for fixed asset inventories)

Participate in the 12 Key Process Areas (KPAs) of IT Asset Management

Acquisition Management

Asset Identification

Compliance Management

Communication and Education Management

Disposal Management

Documentation Management

Financial Management

Legislation Management

Policy Management

Program Management

Project Management

Vendor Management

Conduct and report software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information

Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement

Analytical decision making

Influential communication

Business focused delivery

Inspiring accountability

Continuous improvement mindset

Leading people & teams (for people manager)

Cross-boundary collaboration

Managing change

Design Excellence

Planning & prioritizing work

Developing capability (for people manager)

Project management QUALIFICATIONS: Required Qualifications:Minimal education & experience, essential skills & abilities and required license/certification to perform this job. Formal Education & Certification

University degree or college diploma in the field of Management or similar discipline Knowledge & Experience

Minimum 2 years’ experience in IT asset management, procurement, or related function.

Working knowledge of software licensing agreements, enterprise agreements, or corporate licensing programs, for software vendors, such as Microsoft, Adobe, or Autodesk.

Strong familiarity and technical knowledge of asset management software and/or inventory-tracking systems, such as SNOW, ServiceNow or similar tool.

Solid working knowledge of current IT technologies, including Microsoft Azure, ServiceNow, PC and/or Server Operating Systems, etc.

General knowledge of accounting, finance, marketing, and logistics terms and concepts

Strong data analysis skills and experience working in data management tools such as Microsoft Excel, PowerBi, or similar tool.Preferred Qualifications: Additional preferences for a specific position. Formal Education & Certification

Certified Software Management Professional and/or Certified Hardware Asset Management Professional through IBSMA, SIIA, IAITAM, or BSA Personal Attributes

Ability to work with vendors, suppliers, and contractors who provide a broad spectrum of products and services

Strong budgeting, inventory, and cost-management skills

Experience working both independently and in a team-oriented, collaborative environment

Can adapt to shifting priorities, product demands, and purchasing timelines through analytics

Persuasive, encouraging, and diplomatic

Ability to elicit cooperation from a wide variety of sources

Strong written and oral communication skills

Strong interpersonal skills

Strong attention to detail

Adept at conducting research into product and service related issues

Must be able to learn, understand, and apply new technologies

Excellent customer service skills

Ability to prioritize and execute tasks in a high-pressure environment

Ability to comprehend, interpret, and comply with company policies and procedures

DAY IN THE LIFE : In this role, you will work primarily in an office setting and the physical demands may include but not limited to light lifting up to 50 lbs. In locations with a factory or shop floor, exposure to factory/shop environments and machinery. In addition, this role will require travel up to 10%.

Xylem does not provide visa sponsorship for this position

Job postings will include a wide salary range, with each roles pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.

Salary range:

$62,000.00 – $99,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation