Operations Supervisor – Warehouse (Supply Chain/Logistics)

Do you have a demonstrated ability to drive process improvement and lead change?

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals. We are seeking a candidate to provide leadership at one of our warehousing operations.

The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

Position Summary:

Distribution Center Supervisors oversee various warehouse operations including collaborating and participating in team building, training new hires, communicating with management on departmental performance, implementing company policies and procedures, working open issues to closure with management input, and maintaining a standard level of employee performance.

Major Responsibilities:

People

• Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers business objectives

• Establish and sustain that performance standards are communicated that are specific and measurable

• Interview hourly associates and provide recommendations for hire

• Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates

• Motivate and engage associates by focusing on team accomplishments and recognition

Shift : The hours are Monday-Thursday 6:00 am – 3:30pm . Leadership members are to be present 30 minutes prior to the start of shift and may have to work on off shift as needed. Flexibility required around the peak season, holiday, short staffed, and business needs.

Salary: $60,000-$65,000 In this role, Operations Supervisor will be bonus eligible based on their performance and location performance. Operations Supervisor could earn up to 12% of their base for Max Performance.

Operations

• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control

• Conduct team meetings

• Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations. Assist in new associate training

• Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift

• Have a thorough working knowledge of the sites operating systems in order to ensure operational compliance and correct exception resolution

• Complete all necessary records and reports in a timely and accurate fashion

•Communicate with employees regarding company performance, corporate and warehouse activities, employee benefits, special meetings, and other company related information

•Monitor employee attendance and develop techniques to improve employee efficiency in the warehouse to ensure accuracy, quality, and quantity of work

•Enforce and adhere to company rules and regulations in order to lead by example and maintain morale within the warehouse

•Train, develop, and motivate hourly employees to be productive, accurate, and efficient

•Monitor job levels in order to write performance appraisals and communicate with employees regarding performance expectations and their progress in achieving those expectations

•Analyze, interpret, and react to computer reports related to productivity, accuracy, amount of work, and efficiency

•Attend and actively participate in weekly staff meetings including providing suggestions and interface with other supervisors in order to summarize weekly activities and upcoming events

•Communicate effectively within all departmental supervisory levels

•Maintain proper safety and security controls within the facility

•Maintain a safe and clean work area, assist with general warehouse cleaning

•Must perform other duties as assigned by Supervision

•Inspect and verify that all equipment is working properly

•High energy level

Finance

• Ensure compliance with financial policies and procedures such as, inventory accuracy and control, returns, damages, etc.

• Understand the relationship between decision-making and profitability

• Closely manage associates working hours and activities to minimize overtime and to meet or exceed productivity targets

Safety

• Ensure day-to-day management and associate activities are in alignment with the location safety strategy

• Provide associates with communication, training, feedback, and direction to ensure safe performance

• Ensure compliance with all applicable regulatory agencies and company policies and procedures

• Conduct safety observations

Growth/Customer Experience

• Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily

• Ensure the customer knows that we are committed to helping them meet their objectives

• Determine areas that could benefit from Continuous Improvement efforts

Fleet/Assets

• Properly plan work assignments to ensure effective use of warehouse equipment

• Work with hourly associates to ensure they understand safe and efficient operation of equipment

• Work with vendors to ensure equipment is maintained

• Other projects and tasks as assigned by the manager

Qualifications:

• 3 – 4 years leadership experience

• High School Diploma or equivalent required

• Bachelor’s Degree preferred

• Previous DC supervisory experience with proven innovative and technical capabilities

• Strong written/oral communication skills and the ability to actively listen are required

• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

• Must demonstrate ownership & responsibility to run the operation with a sense of urgency

• Must have ability to connect and build rapport/relationships with associates and external customers at all levels

• Must have ability to work efficiently with time management and organizational skills

• Ability to manage through a problem and think and make decisions independently

• Ability to drive process improvement and lead change

• Experience with inventory management system preferred

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements:

– The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

– The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

– While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.

-May be required to lift over 50 lbs. up to 75 lbs., requesting assistance if necessary

-Must be able to walk, stand, for at least 8 hours per shift

-Must be able to lift from a floor level utilizing proper lifting technique

– Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

-Must be able to work in varying environmental conditions within a typical Warehouse setting, including heat, cold, dust, noise and moving machinery

Penske is an Equal Opportunity Employer.

Job Category: Logistics/Supply Chain

Job Function: Logistics & Supply Chain

Job Family: Operations

Address: 1000 Bilter Rd

Primary Location: US-IL-Aurora

Employer: Penske Logistics LLC

Req ID: 2413215