Customer Service Representative

Description:

Agents will be taking inbound calls from customers, average 40-50 calls per day

Majority of calls are quick, around 5 minutes

Answering general questions about price matching, sales promotions currently happening, returns and assisting customers placing orders.

Generally easy going calls, will have a disgruntled call every now and then but otherwise easy customer service calls

When not taking calls, agents do not have other duties assigned but are expected to familiarize themselves with products and services provided.

Skills:

Customer service, Customer support, Call center, Data entry, Microsoft office

Additional Skills & Qualifications:

Customer service experience

Computer skills are beneficial

Microsoft office products

Experience Level:

Entry Level

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.