Distribution Assistant Manager

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

19,000 trained professionals

300 locations worldwide

Fortune 500

Globally unified systems

Position Title:  Distribution Assistant Manager

Reporting Structure:   Distribution Manager

Scope of Position: Directs distribution activities for ST3 and ST5.

•    Create and maintain a structure at all levels. Work closely on the training and development of the Leads and Supervisors giving empowerment and mentorship daily.

•    Ability to build and create relationships with Customers, understanding their needs and proactively communicating any challenges affecting the Operation. Availability to travel and visit Customers

•    Availability needed 24/7, Distribution Assistant Manager needs to be able to respond to any critical situation, emergency or safety related incident at any location

•    Able to communicate in English and Spanish.

•    High level of experience and understanding on a VMI environment.

•    Able to quote and Onboard Customers, utilizing the pricing tool

•    Manage on a monthly basis the P&L per Building

•    Understanding and management of all Account Payables and Account receivables for all locations Responsible of paying all Service providers Invoices on time and collecting all Invoices based on Net terms. Understanding of Accounting GL codes.

•    Management on Volume fluctuations against headcount maintaining a healthy LPN cost per location

•    Able to generate and present periodically QBR’s to Customers

•    Availability to assist the Distribution Manager on any project and analysis needed for the Department.

•    Strong knowledge of the FTZ environment maintaining a close communication with the FTZ and Brokerage teams

•    Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures

•    Continually maintain a professional and courteous relationship with all customers. Focus on customer service, sales and retention. Conduct Quality Management Reviews (QMRs) and retention calls with customers and vendors. Need to have the ability to prepare presentations for customers.

•    Schedule and present quarterly one on ones with all direct reports and a yearly performance evaluation to all employees. Need to record on PDC as per corporate requirements

•    Security – Work closely with the BSR to exemplify and maintain a safe and secure environment for all employees at all locations. Monitor all security standards are enforced per OSHA requirements. Internally review checklists and Security measures in place are being followed at all levels.

•    Coordinate with local management to identify opportunities to improve quality, service, compliance, and profitability through the pursuit of efficiency and consistency

•    Availability to support other locations and work under stressful situations, transitions and implementations of system and procedures.

•    Availability to work every last month of the day on Invoicing for all customers

•    High understanding and expertise of the Inventory processes, able to maintain a healthy Inventory.

•    Claim management, able to determine based on analysis, research and terms and conditions to approve or deny a claim

•    Work closely with Distribution Manager to meet and execute all goals described on Department the Tactical Business Plan

Education (preferred level): Bachelors Degree

Experience (minimum level of direct experience in a similar position): 2 years.

Knowledge/ Skills: Requires good supervisory and communication skills. Familiarity with personal computers and material handling equipment is essential. Strong decision-making and coaching skills. Able to drive results.

Language Skills: Must speak both English and Spanish

Experience Required:

•    PC, MS OS, MS Office Software, EDMS, CFIT, EDOC, MA  – strong MS Excel and Power Point skills required

•    Familiarity with EI’s systems, operations, and data flow

•    Customer Service skills to deal with branch personnel and external customers

•    Ability to work effectively across all levels of development, support and peers

•    Strong written and verbal communication skills

•    Organizational skills to handle multiple tasks to completion simultaneously.

•    Physical and System Inventory Controls experience

•    Distribution / Warehousing Experience

Personal Attributes required for this position:

•    Excellent Problem Solving skills

•    Ability to work in a “Team” environment

•    High tolerance for Stress

•    Strong Planning, Prioritizing and Organizational skills

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick time

Health Plan:  Medical, Prescription Drug, Dental and Vision

Life and Long Term Disability Insurance

401 (k) Retirement Savings Plan (U.S. Only)

Employee Stock Purchase Plan

Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.