Medical Scribe Supervisor – Hospitalist Medicine

Medical Scribe Supervisor – Hospitalist MedicineReq #:0000170957

Category:Medical Scribe

Status:Full-Time

Shift:Day

Facility:Emergency Medicine Associates

Department:Hospitalist – JCMC

Location:

Emergency Medicine Associates, 95 OLD SHORT HILLS RD, WEST ORANGE, NJ 07052

Job Overview:

The scribe supervisor supervises the scribe staff at their assigned RWJBH facility. This includes managing scribe job performance, ensuring proper on-boarding and training, and providing real time feedback and coaching. She/he/they are responsible for creating the site monthly scribe schedule and managing staffing and coverage and serves as the sites lead point of contact for and between site clinicians, corporate management, and scribes. The supervisor must use good judgment and discretion in ensuring effective and efficient scribe operations.

Qualifications:

Required:

High School Diploma

Completion of science or clinical coursework at the undergraduate level or above.

Work, Volunteer, or Shadowing experience in the healthcare field.

Preferred:

Bachelor s Degree

Experience in a direct patient care environment (Medical Scribe, Patient Care Technician, Medical Assistant, EMT).

Scheduling Requirements:

Employee will rotate through all shifts: 7:00am-7:00pm, 11:00am-11:00pm

Full Time, 40 hours per week

3-4 shifts per week

Shifts are 7 days per week

2 Weekend Shifts (Both Saturday and Sunday) per month.

Essential Functions:

Supervise Medical Scribe staff of 20 to 50 on all shifts at assigned facility

Maintain knowledge of and ensure adherence to department and system policies

Ensure New Hire Medical Scribes receive proper on-boarding to system, department and role

Provide training, mentoring, and coaching to site Medical Scribes

Seek out performance feedback from key stakeholders and deliver feedback to Medical Scribe in real time and during annual performance assessment process

Properly address Medical Scribe issues and concerns inclusive of properly navigating the performance management action process

Create monthly site Medical Scribe schedule

Manage daily site schedule, including addressing open shifts/call-outs to ensure proper coverage on all shifts

Responsible for managing Medical Scribes time cards, ensuring timely and accurate pay

Participate in recruiting and interviewing and interviewing Medical Scribe candidates; provides feedback re: candidate(s) of choice

Drive to completion department initiatives for assigned site, including but not limited to meeting site revenue cycle metrics

Conduct individual and site wide chart review during and after initial employee training, with subsequent continuing education as needed

Attend monthly meetings with corporate management, site Medical Director; and other meetings as needed

Conduct quarterly site meetings

Develop and maintain site manual

Help identify areas of improvement in the Medical Scribe work flow

Timely response to all communications

May be required to work a minimum of one clinical shift per week or three per month as a Medical Scribe, depending on business needs

Perform other duties as assigned

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO)

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Spending Accounts

Wellness Programs

Voluntary Benefits (e.g., Pet Insurance)

Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer