Senior OCM Specialist
Cognizant Technology Solutions
Reference #: 00060971231
Job summary
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the worlds leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.). Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and we are among the top performing and fastest growing companies in the world.
Practice – AIA – Artificial Intelligence and Analytics
About AI & Analytics: Artificial intelligence (AI) and the data it collects and analyzes will soon sit at the core of all intelligent, human-centric businesses. By decoding customer needs, preferences, and behaviors, our clients can understand exactly what services, products, and experiences their consumers need. Within AI & Analytics, we work to design the future-a future in which trial-and-error business decisions have been replaced by informed choices and data-supported strategies.
By applying AI and data science, we help leading companies to prototype, refine, validate, and scale their AI and analytics products and delivery models. Cognizants AIA practice takes insights that are buried in data, and provides businesses a clear way to transform how they source, interpret and consume their information. Our clients need flexible data structures and a streamlined data architecture that quickly turns data resources into informative, meaningful intelligence.
Application expiration date 10/7/2024
As an Organizational Change Management (OCM) Senior (Sr.) Manager you will work in a dynamic role to provide guidance support and deliver best practices across communications adoption training and sustainment (CATS) activities.
Each day will look different however you will be responsible to prepare motivate and equip our clients and their employees to navigate the change which comes from new technologies and processes and inevitably the new business challenges thereafter.
Responsibilities
As a Senior OCM Consultant you have an innate ability to lead others and empathize with organizations and people who are experiencing change. You are driven to understand the client environment and culture and take pride in applying strategies and tools to help manage the people side of change as effectively as the technical side.
The Sr. Consultant will lead the design delivery and management of organizational change management with our clients.
They are accountable for the development of strategies and plans tailored to the unique needs of our clients and the ServiceNow platform. In practice they will manage and deliver large OCM engagements provide strategic guidance and advise clients and evaluate new scopes of work within the pre-sales and sales process.
A Sr. Consultant may also lead workshops draft communications plan training and develop materials such as presentations handbooks and media for clients to use in supporting their employees embrace and adopt new ways of working.
1. Lead OCM Engagements including providing guidance and direction to OCM specialists (at various levels) Lead and engage with executives senior leaders and client stakeholders on the OCM strategy and deliverables to enhance the adoption and value of the OCM engagement. Ability to engage with the pre-sales and sales teams to identify OCM opportunities and value add for client engagements. Ability to recognize client needs and pivot on delivering OCM value within the context in partnership with Client Principles and Engagement Managers Interpret and deliver on the OCM activities based on the engagements scope of work. Assess client OCM capabilities define gaps between the scope of work and client needs and recommend changes in the delivery approach as necessary. 2. Create socialize govern and execute OCM plans in alignment with Thirderas Methodology-in-Motion and the OCM CATS activities Communication Adoption Training and Sustainment.
Certifications Required
Certifications Required : 10 plus years of experience in Organizational Change Management role
The annual salary for this position is between $[125,000 – 140,000] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizants discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizants applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.