User Endpoint Engineer

Application window to close by 10/07/2024

What Youll Do

Ciscos Government, Trust & Technology Services (GTTS) organization is recruiting a guide DevOps Engineer experienced in User Endpoint Solutions. In this position, you will work to build, deploy, and support critically important systems that our internal government-focused users require to protect federal data in their day-to-day work.

Successful candidates will help build solutions that will be used operationally to support multiple internal clients who support Cisco Government customers. This role will be focused primarily on our user endpoint solutions for Mac and Windows in a hybrid cloud environment, with a special emphasis on Azure Government. The person filling this role will be responsible for understanding security and compliance requirements and applying those requirements to their work.

Help support our existing user endpoint solutions (Cloud PC, Thin Clients, Managed Mac)

Assist with our ongoing Windows 365/Cloud PC implementation and user migration functions

Assist with ongoing support of Microsoft Azure device management (Intune/Microsoft Endpoint Manager, SCCM)

Assist with ongoing support of our various Gov Managed Mac user endpoint solutions for device management, backup, DLP, etc.

Assist as needed as backup for Active Directory Domain Admin

Other IT and endpoint administration duties as required

Who You’ll Work With

The GTTS organization is responsible for protecting the integrity, confidentiality, and availability of information and computing assets associated with Cisco’s US Government and Trust service delivery, while enabling business efficiency. Our organization strives to exemplify operational perfection, defend and protect Cisco, and provide an easily understood operating structure and improved customer service to our partners, clients and customers.

We are a diverse team of infrastructure and application development engineers, security and network specialists that deliver and operate secure IT solutions and capabilities spanning various technical disciplines across the full-service lifecycle.

As Cisco and its government customers transition to new business models and evolve into multi-cloud and hybrid environments, this team is uniquely positioned to drive the security, compliance and service capabilities for Cisco’s US government business.

Minimum Requirements For The Role

Working knowledge of crafting and supporting user endpoint device management in Azure (Intune, SCCM).

Knowledge of Azure Windows 365/Cloud PC and application packaging for this solution

Working knowledge of Mac user endpoint solutions such as JAMF

Working knowledge of Windows Server patching via SCCM

Possess knowledge of Active Directory and Azure Active Directory design and administration

Preferred Skills

Agile working

Azure Government GCC High experience is a plus

FedRAMP exposure/knowledge

Cybersecurity Maturity Model Certification (CMMC) exposure/knowledge

Azure Identity Governance experience/exposure

Why Cisco

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.