Residential Manager – Greensboro

Our Company

ResCare Community Living

Overview

Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities

Abides by and demonstrates the company’s Mission, Vision, and Values through both behavior and job performance on a day-to-day basis

Supervises the provision of assistance to person(s) served in order to promote their physical, social, and psychological well-being

Monitors and ensures staff follow agency procedures to promote optimum safety practices to provide a safe environment

Monitors and ensures staff follows agency procedures to promote optimum health care and behavior supports

Monitors and ensures staff completes all documentation as required to ensure quality services

Supervises staff interactions with person(s) served and support staff to promote the rights of the person(s) served to achieve enhanced quality of life

Ensure Material Data Safety Sheets are present for all supplies/chemicals as applicable for assigned service sites

Conducts timely performance reviews

Maintains a work environment that supports dignity and fair treatment of staff

Participates in recruitment, ensures vacancies are filled in a timely manner, and participates in all hiring and termination decisions for assigned locations

Ensures that staff is deployed appropriately and that staffing ratios are in compliance with regulatory and service plan requirements

Prepares and posts schedules in a timely manner, and efficiently utilizes staff

Oversees staff training and orientation and maintains records

Reviews and provides feedback on all staff documentation, including time and attendance and requests for time off

Ensure staff is properly trained on Material Data Safety Sheets for chemicals/supplies

Serves as a positive role model and supports development of staff

Conducts staff counseling and corrective action including work improvement plans and follow-up

Ensures applicable Occupational Safety Health Administration compliance standards are met and all related training occurs. Documents training and compliance in accordance with ResCare and regulatory requirements

Promotes the individuality of person(s) served by ensuring that common living areas and bedrooms are individualized to reflect the personality of the person(s) who lives there

Implements systems for disposal, collection and storing of medical waste

Implements and oversees Best in Class initiatives for assigned service site(s)

Provides timely and appropriate feedback and oversight on staff documentation, including daily progress notes, data sheets, and incident reports

Ensures that each person served has an activity schedule developed and implemented

Oversees implementation of services outlined in person(s) served service plan

Oversees implementation of and compliance with audit systems

Observes the implementation of client rights and coaches staff on choice issues such as possessions, use of money, and church preferences

Assists with the review and tracking of incident and accident reports

Responds to emergencies for person(s) served

Participates as needed with investigations involving persons served and employees at assigned service site(s)

Monitors labor hours and ensures assigned service site(s) are operating within budgetary guidelines

Ensures timely submission of trust fund requests, receipts, and related financial documentation

Ensures a safe work environment to minimize worker’s compensation injuries and financial expenditures. Responsible for timely reporting of all service site injuries and assist with the management of claims

Monitors service site expenses relative to budgets

Trains staff on financial and administrative controls

Qualifications

One year of supervisory experience required

Previous experience providing services and supports to individuals with acquired brain injuries preferred

Ability to communicate (verbal and written) with all levels of personnel, internal and external to the company. Ability to work flexible hours and locations and cover direct care shifts as necessary

Experience in managing systems, processes, and people

Working knowledge of Federal, State, and local regulations concerning services to individuals with acquired brain injuries

Ability to use a calculator and other general office, household, and adaptive equipment

Good organizational skills and attention to detail

Proven supervisory skills

Bachelor of Art/Bachelor of Science in Business, Health Care Administration or a Social Science OR high school diploma/General Education Diploma and equivalent work experience of three years in brain injury services or residential services for individuals with disabilities. Exceptions to educational requirements must comply with state law. Exceptions must have written approval of the Administrator or designee

Valid driver’s license from state of residence with a satisfactory driving record as defined by Company vehicle policy and/or liability insurance carrier (as applicable per program requirements)

About our Line of Business

ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visitwww.rescarecommunityliving.com. Follow us on Facebook andLinkedIn (https://www.linkedin.com/company/rescare-community-living/) .

Salary Range

USD $21.10 / Hour

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .

Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

Job LocationsUS-GA-GREENSBORO

ID 2024-152825

Line of Business ResCare Community Living

Position Type Full-Time

Pay Min USD $21.10/Hr.

Pay Max USD $21.10/Hr.