Internal Controls Officer Senior

INTERNAL CONTROLS OFFICER SENIOR

WHAT IS THE OPPORTUNITY?

Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Banks business processes, people, systems or external events. The ORM Remediation team is responsible for providing governance and oversight to enhance the control environment to ensure successful remediation of operational risk exposures. This includes providing practical guidance, functional expertise, strategic direction, and execution rigor to significant operational risk remediation activities. The ORM Remediation Senior Officer is responsible for challenging the quality, sufficiency, and completeness of 1LOD risk remediation and control management activities for moderate to high-risk initiatives in compliance with the Issue Management Policy and Standard and the Internal Controls Management Policy (ICMP) and Standard and for communication outcomes of objective assessment through escalation and reporting to Senior Management as necessary.

What you will do

Conduct review and challenge of remediation initiatives to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing challenge throughout the Issue Management Lifecycle, which may include issue data details; root cause analysis; action plan; material issue changes; management’s completion of the required and/or committed corrective actions with supporting evidence; and sustainability.

Conduct review and challenge of controls implemented. This includes providing feedback to risk and control owners and control assessment teams related to the following control management activities: control identification to match appropriate controls with identified risk exposures to lower the residual risk level; completeness and robustness of control documentation; reasonableness of control assessment approach and sample selection; consistency of design effectiveness and operating effectiveness conclusions with supporting evidence; and appropriateness of documented issues and action plans to remediate identified control failure.

Ensures work is produced and documented in alignment with quality and content requirements.

Provides clear and transparent updates on remediation progress

Exercises independent judgment in identifying and assessing risk.

Prepares, reviews, and presents review and challenge results to ORM Remediation Leadership, including outlining the risk of control deficiencies

Ensures observations and findings are documented and escalated to appropriate leadership.

Exercises effective communication and promotes positive client relations with business line colleagues and management

Maintains authoritative knowledge and understanding of laws and regulations, regulatory guidance, policy, and procedures for operational functions covered.

Provides 2LOD audit and regulatory exam support.

Executes additional departmental initiatives and other duties as assigned.

Must-Have

Bachelors Degree or equivalent

Minimum 7 years of experience in financial services industry, with at least five years in an operational risk management, internal audit, or compliance role

Minimum 3 years of control assessment and validation experience

Minimum 1 year of supervisory experience

Skills and Knowledge

Bachelor’s degree or higher and other professional qualifications such as a CPA, CA, etc.

Strong business knowledge of financial services

Understanding of Risk Management/Operational Risk Management and Internal Controls testing methodology

Strong knowledge of issue management practices with proven experience in issue management design and/or execution

Ability to handle complexity and ambiguity

Proven track record building strong relationships across multiple business functions

Ability to deal effectively with conflict

Well-developed influencing, analytical and problem solving skills

Must be able to convey complex concepts in a clear and concise manner

Ability to work independently with effective time and project management

Ability to work in a matrix environment

Strong interpersonal/teamwork skills

Strong communication (verbal and written), negotiation, and presentation skills required

Compensation

Starting base salary: $101,231 – $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

To be considered for this position you must meet at least these basic qualifications

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one weve always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

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