Client Data Steward

Client Data Steward

General Information

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Country

United States

Department

IM BUSINESS ANALYSIS

Date

Monday, September 9, 2024

Working time

Full-time

Ref#

20033998

Job Level

Individual Contributor

Job Type

Experienced

Job Field

IM BUSINESS ANALYSIS

Seniority Level

Associate

Currency

USD – United States – US

Annual Base Salary Minimum

57,900

Annual Base Salary Maximum

115,800

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/enUS/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/enUS/careers) .

Description & Requirements

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About Xerox Holdings Corporation

At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at www.xerox.com and explore our commitment to diversity, inclusion and belonging. (https://www.xerox.com/en-us/jobs/diversity)

Data Steward (Client 360)

Purpose: Support the day-to-day activities to ensure C360 data governance is designed and adhered to

Key Requirements: include active and regular participation in Client 360 project activities, including but not limited to:

Use Case Requirements Gathering sessions

Business Requirements Document (BRD) development and reviews

Weekly status review meetings (joint with Xerox and primary partner/vendors such as Cognizant (CTS) and Salesforce)

Definition, review and approval of Account Hierarchy structures to ensure design meets business requirements and is flexible and extensible to meet future Use Cases

Participate in Data Model Review discussions, engaging business SMEs, data source owners, and other stakeholders when necessary for validations

Participate as a Key Xerox Business Stakeholder in project milestone reviews and required Xerox signoffs

Review Profiling Summaries to include validation of Data source systems; attributes and data dictionary descriptions; filtering conditions; and data quality rules to correct and normalize data as its ingested

Own and work to completion Data Quality issuesthat should be corrected in the source systems by working with Xerox source system owners and/or through Data Governance

Responsibilities:

Data Management (incl. Policies and Procedures)

Revise, execute and enforce Data Policies

Update Procedures

Provide data subject matter expertise

Design and curate data products, reports, etc.

Quality:

Define quality standards

Monitor quality measurements

Correct root cause issues

Report out quality issues of concern to Data Governance Council

Reporting:

Manage access and monitor usage

Report concerns to Data Governance Council

Design key data reports for use

Risk :

Monitor for risk

Advise on risk mitigation needs

Liaise with necessary parties to keep risk at acceptable level

Other :

Communicate with functional team data requirements

Advocate for data users

Align with reinvention projects on timing and requirements

Candidate Requirements:

High level of literacy in all data-related concepts (data sources, structure, attributes, definitions, catalogues, modeling, data lifecycle, etc.)Ability to effectively bridge and play an interface role between the business and technical/(XDX) sides of the company.

Preferred – Working knowledge of Xerox organizational structure globally (GTMUs and key business functional areas that have touchpoints along various parts of the customer journey)

Professional work experience in Master Data Management/Data Governance required

Experience working in a global, multi-national, multi-cultural company in a matrixed environment

Strong communication and interpersonal skills

Excellent written and verbal communication and presentation skills, able to articulate new ideas and concepts to technical and nontechnical audiences

Excellent analytical and problem-solving skills

Demonstrated experience in project management and organizational management

Proven track record managing complex, large-scale projects with overlapping resource requirements

Proven ability to work in distributed systems

Ability to adapt to a changing environment and handle multiple priorities

Confidence in presenting to senior management and colleagues in non-technical language

Ability to build rapport and influence leaders to drive transformation and best practices across the client data lifecycle.

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.